Enrollment Outreach & Onboarding Navigator

Virginia Peninsula Community College; Hampton (VA); On-site; USD 50,000 - 57,000; Full time

Job summary

Virginia Peninsula Community College is a two-year institution serving Hampton, Newport News, Poquoson, Williamsburg and surrounding counties. The Enrollment Management department delivers information and enrollment services from inquiry to graduation, supporting transfer credit evaluation, graduation clearance, and student records management.

The Student Recruitment & Onboarding Navigator enriches recruitment and onboarding efforts, coordinating on- and off-campus activities, and guiding

Qualifications

• Experience coordinating events and activities.
• Experience presenting to large and small groups.
• Flexibility to work evening and weekend hours.
• Demonstrated experience working with diverse populations.
• Demonstrated customer service skills.
• A valid driver’s license with the ability to operate College vehicles and travel throughout service area.
• Able to work at all campuses.

Responsibilities

• Coordinate and participate in on- and off-campus outreach and recruitment activities targeting prospective students, parents, and school counselors.
• Provide guidance and direction alongside College Navigators to prospective and new credit students from inquiry through enrollment.
• Collaborate with colleagues to remediate barriers to enrollment and aim to enroll a prospect in the next academic session.

Skills

Event coordination

Public speaking

Diversity & inclusion

Customer service

Time management

Interpersonal skills

Microsoft Office

Tools

PeopleSoft SIS

EAB Navigate

Salesforce

Job description

Virginia Peninsula Community College is a two-year institution serving Hampton, Newport News, Poquoson, Williamsburg and surrounding counties. The Enrollment Management department delivers information and enrollment services from inquiry to graduation, supporting transfer credit evaluation, graduation clearance, and student records management.

The Student Recruitment & Onboarding Navigator enriches recruitment and onboarding efforts, coordinating on- and off-campus activities, and guiding