Enrollment Operations Lead — Automate Onboarding

ebro foods netherlands; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Lassie is seeking a Business Operations professional to design and run enrollment processes that move customers through setup, paperwork, system connections, and internal handoffs so Lassie can start delivering value quickly.

You will build the processes, dashboards, and automation that speed up onboarding and reduce manual steps, collaborating with sales, customer operations, product, and engineering to remove bottlenecks.

Responsibilities

• Own enrollment workflows across paperwork, system connections, status tracking, internal handoffs, and customer readiness
• Build the processes, dashboards, and automation that make setup faster and less manual over time
• Work across sales, customer operations, product, and engineering to remove operational bottlenecks

Job description

Lassie is seeking a Business Operations professional to design and run enrollment processes that move customers through setup, paperwork, system connections, and internal handoffs so Lassie can start delivering value quickly.

You will build the processes, dashboards, and automation that speed up onboarding and reduce manual steps, collaborating with sales, customer operations, product, and engineering to remove bottlenecks.