Enrollment & Front Office Administrator - Education Center

Jewish Center of Greater Buffalo Inc; Buffalo, Northern (NY, KY); Hybrid; USD 50,000 - 54,000; Full time

Benefits offered by this job

401(k) 5% Match

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

The Jewish Center of Greater Buffalo Inc. in Buffalo, NY seeks an Administrative Assistant to manage enrollment processes and front desk operations for the Early Childhood Center.

The role serves as the first point of contact for families and supports daily office functions with a focus on accuracy and customer service. Primary responsibilities include coordinating enrollment, billing, and records; maintaining confidentiality; and assisting with events and communications.

Qualifications

• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Outstanding customer service and interpersonal skills.
• Ability to manage multiple priorities while maintaining attention to detail.
• Strong computer skills, including Microsoft Office, Adobe, Canva, and database management.
• Experience with enrollment, admissions, or office administration preferred.
• Ability to work independently while collaborating effectively with a team.
• Experience in an educational, nonprofit, or childcare setting is preferred.

Responsibilities

• Manage all aspects of the enrollment process from initial inquiry through registration and ongoing family communication.
• Serve as the primary contact for prospective and current families by phone, email, and in person.
• Maintain enrollment records and student files while ensuring confidentiality and accuracy.
• Coordinate classroom rosters, waitlists, and enrollment tracking.
• Process tuition agreements, registrations, deposits, and billing information.
• Work closely with school leadership to monitor enrollment trends and classroom capacity.
• Coordinate field trips and special visitors.
• Oversee daily front office operations and provide administrative support to the Early Childhood Director.
• Prepare reports, correspondence, forms, and other administrative documents.
• Coordinate communication with families regarding school events, schedules, and program updates.
• Maintain office and program supplies and coordinate with vendors as needed.
• Support licensing requirements and recordkeeping.
• Assist with special events, fundraisers, registration periods, and other school initiatives.
• Collaborate with teachers, administrators, and support staff to ensure smooth day-to-day operations.

Skills

Organizational skills

Communication

Customer service

Multitasking

Team collaboration

Attention to detail

Problem solving

Tools

Microsoft Office

Adobe

Canva

Database management

Job description

The Jewish Center of Greater Buffalo Inc. in Buffalo, NY seeks an Administrative Assistant to manage enrollment processes and front desk operations for the Early Childhood Center.

The role serves as the first point of contact for families and supports daily office functions with a focus on accuracy and customer service. Primary responsibilities include coordinating enrollment, billing, and records; maintaining confidentiality; and assisting with events and communications.