Enrollment Coach Lead & Onboarding Coordinator

Delgado Community College; New Orleans (LA); On-site; USD 52,000 - 70,000; Full time

Job summary

Delgado Community College is seeking an Enrollment Coach Coordinator to provide daily leadership and supervision for Enrollment Coaches, including caseload assignment and performance monitoring.

The Coordinator will develop onboarding and professional development, coordinate coaching strategies across Admissions, Financial Aid, Advising, and Student Accounts, and support student success through effective coaching and service delivery.

Responsibilities

• 45% - Supervision, Coordination, and Training: Lead Enrollment Coaches, assign caseloads, monitor performance, ensure standards.
• 40% - Enrollment Case Management and Student Support: Maintain active caseload, assist through all enrollment stages, coordinate across Admissions, Financial Aid, Advising, and Student Accounts.
• 10% - Data Management and Performance Analysis: Monitor KPIs, analyze data, prepare reports to Director and Assistant Directors.
• 5% - Administrative and Other Duties: Participate in assessments, committees, special projects, and events.

Job description

Delgado Community College is seeking an Enrollment Coach Coordinator to provide daily leadership and supervision for Enrollment Coaches, including caseload assignment and performance monitoring.

The Coordinator will develop onboarding and professional development, coordinate coaching strategies across Admissions, Financial Aid, Advising, and Student Accounts, and support student success through effective coaching and service delivery.