Enrollment Coach — Denver Onsite & Student Success

Elsmere Education; Denver (CO); On-site; USD 58,000 - 59,000; Full time

Benefits offered by this job

Casual work environment

Competitive salary

Medical/Dental/Vision Insurance

401K plan

Unlimited PTO

Wellness Program

Flexible work model

Community volunteer program

Job summary

Human Capital Education (HCE) is seeking an Enrollment Coach to guide prospective students through the admissions process in Denver, CO. You will build relationships via phone, email, and text, and communicate the value propositions of our university programs.

Ideal candidates have a bachelor's degree, a passion for education, and experience in customer service or sales. Join a casual, supportive team with flexible work options and a competitive salary.

Qualifications

• Bachelor's degree required.
• Passion for education and helping people achieve their goals.
• Customer service or sales background.
• Strong relationship building skills over phone, text and email.
• Exhibit strong positive attitude and ability to foster teamwork.
• Ability to research and reinforce higher education norms and institutional policies.
• Experience with Salesforce or a similar CRM.

Responsibilities

• Initiate outreach to engage prospective students to facilitate application and enrollment.
• Build and maintain relationships with prospective students, supporting from initial inquiry through receipt of an admissions decision.
• Manage full applicant funnel, meeting key benchmarks, metrics, and KPIs.
• Meet regularly with the Enrollment Services Manager to monitor individual applicant status and overall pipeline progress.
• Identify and communicate programmatic trends, applicant feedback, and enrollment insights.

Skills

Passion for education

Customer service background

Sales experience

Relationship building

Teamwork

Research higher ed norms

Education

Bachelor's degree

Tools

Salesforce

Job description

Human Capital Education (HCE) is seeking an Enrollment Coach to guide prospective students through the admissions process in Denver, CO. You will build relationships via phone, email, and text, and communicate the value propositions of our university programs.

Ideal candidates have a bachelor's degree, a passion for education, and experience in customer service or sales. Join a casual, supportive team with flexible work options and a competitive salary.