Enrollment Manager

Capital University; Denver (CO); On-site; USD 80,000 - 83,000; Full time

Benefits offered by this job

Casual work environment in Cherry Cree

Competitive salary

401K plan

Unlimited PTO

Medical/Dental/Vision Insurance

Wellness reimbursement

Job summary

Human Capital Education (HCE), based in Denver, seeks an Enrollment Manager to lead a team of Enrollment Coaches from inquiry through enrollment. You will coach staff, manage performance, and partner with HR to recruit, train, and schedule, while ensuring pipeline health and conversion targets are met.

This role requires 3+ years of management in higher education enrollment services, strong communication, and the ability to translate enrollment data into actionable insights for leadership.

Qualifications

• Minimum 3+ years of management experience.
• Experience with higher education enrollment services required.
• Strong written and spoken communication skills.
• Ability to coach and develop a department staff.
• Familiarity with enrollment data metrics and reporting.

Responsibilities

• Coach, mentor and develop employees.
• Lead employees to meet productivity, quality, and goals.
• Empower employees to take responsibility and think critically.
• Provide performance feedback through evaluations and recognition.
• Recruit, interview, select, and train new employees.
• Maintain team schedules and coverage.
• Communicate with academic partners to report results.
• Review and update departmental processes.
• Monitor enrollment data, lead source performance, and reporting.

Skills

Management experience

Higher education experience

Enrollment Services knowledge

Leadership and coaching

Communication skills

Data-driven decision making

Confidentiality

Job description

Human Capital Education (HCE) enables colleges and universities to grow with purpose by providing the systems, expertise, data, and strategy needed to attract, enroll, and support students more effectively and efficiently. HCE works across undergraduate, graduate, online, and adult programs, helping institutions translate strategy into actionable insights that deliver sustainable results.

In January 2026, Human Capital Education acquired Kennedy & Company Education Strategies, bringing together complementary organizations with a shared commitment to helping institutions navigate change, strengthen performance, and achieve long-term sustainability. Together, HCE and Kennedy & Company now serve more than 300 colleges and universities nationwide, offering integrated strategic enablement services that span research, enrollment management, financial analysis, institutional strategy, and technology implementation.

We are seeking an Enrollment Manager who will report to the Director of Enrollment Services. The Enrollment Manager will lead and develop a team of Enrollment Coaches, coaching them to build strong student relationships and guide prospects from inquiry through enrollment. This role blends people leadership with performance oversight - tracking pipeline health, coaching to conversion targets, and partnering cross-functionally - to drive both individual success and team results.

Key Responsibilities:

• Coach, mentor and develop employees
• Lead employees to meet the Elsmere's expectations for productivity, quality, continuous improvement, and goal accomplishment
• Empower employees to take responsibility, utilize critical thinking, and drive problem resolution.
• Provide effective performance feedback through performance evaluations, employee recognition, continual feedback and implementation of disciplinary systems, as necessary with the assistance of Human Resources
• Work with Human Resources to recruit, interview, select, and train new employees
• Maintain team schedules including program assignments, training, PTO, and PTO coverage
• Maintain transparent communication through internal and external department meetings, one-on-one meetings, and other communication channels, as necessary
• Communicate and collaborate with academic partners to report results and address challenges
• Review, maintain, and update departmental operating processes
• Monitor and analyze enrollment data, lead source performance, and portfolio/programmatic trends, delivering actionable insights and regular reporting to leadership
• Carry out and attain the values and the goals of Human Capital Education
• Perform other duties and responsibilities, as assigned

Skills and Requirements:

• Must have 3+ years of management experience
• Experience with higher education institutions required
• Knowledge of the operation, and metrics of Enrollment Services
• Demonstrated ability to lead and develop a department and department staff members
• Excellent written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Demonstrated ability to serve as a knowledgeable resource
• Evidence of the ability to practice a high level of confidentiality
• Excellent organizational management skills

Benefits Include:

• Casual work environment in Cherry Creek
• Opportunity to participate in building something important.
• Experienced management team that enjoys the work – and loves education.
• Competitive salary
• 401K plan
• Unlimited PTO policy
• Medical/Dental/Vision Insurance
• Community giving/volunteer program
• Wellness reimbursement

Salary Range: $80,000-$83,000

This is not a remote job! Must be located in Denver area.

Purpose: Enabling Colleges and Universities to Grow with Purpose

HCE is an Equal Opportunity Employer.