Enrollment Coach - Education & Student Growth (Denver)

Human Capital Education; Denver (CO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Medical/Dental/Vision Insurance

401K plan

Unlimited PTO policy

Wellness Program

Flexible work model

Job summary

Human Capital Education (HCE) seeks an Enrollment Coach to guide prospective students through the admissions journey, from initial inquiry to enrollment, using a consultative, solution-based approach.

You will build relationships, share program information, and leverage CRM tools to track progress, all while supporting institutions across Denver and surrounding areas. A bachelor’s degree and passion for education are required.

Qualifications

• Bachelor’s degree required.
• Passion for education and helping people achieve their goals.
• Customer service or sales background.
• Strong relationship-building skills over phone, text and email.
• Exhibit strong positive attitude and ability to foster teamwork.
• Ability to research and reinforce higher education norms and institutional policies.
• Experience with Salesforce or a similar CRM.

Responsibilities

• Initiate outreach to engage prospective students via phone, email, and text to facilitate application and enrollment.
• Build and maintain strong relationships with prospective students, supporting from initial inquiry through receipt of an admissions decision.
• Manage full applicant funnel, meeting key benchmarks, metrics, and KPIs.
• Meet regularly with the Enrollment Services Manager to monitor individual applicant status and overall pipeline progress.
• Identify and communicate programmatic trends, applicant feedback, and enrollment insights.

Skills

Customer service

Sales experience

Relationship building

Positive attitude

Higher education knowledge

Education

Bachelor's degree

Tools

Salesforce

Job description

Human Capital Education (HCE) seeks an Enrollment Coach to guide prospective students through the admissions journey, from initial inquiry to enrollment, using a consultative, solution-based approach.

You will build relationships, share program information, and leverage CRM tools to track progress, all while supporting institutions across Denver and surrounding areas. A bachelor’s degree and passion for education are required.