Enrollment Administrative Assistant

US Lawns

Indianapolis, Northern (IN, KY)

On-site

USD 42,000 - 56,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Tuition Discount

403B Retirement Savings Plan

Paid Vacation/Sick Time

Paid Holidays

Employee Discounts

Free Parking

Wellness Center

Job summary

The Enrollment Administrative Assistant at the University of Indianapolis provides administrative, operational, and customer-service support within the Division of Enrollment Management, focusing on the Office of Admissions. The role collaborates with Admissions, Financial Aid, and Marketing to coordinate processes, scheduling, campus visits, purchasing, and events that support student recruitment.

The ideal candidate is highly organized, detail-oriented, responsive, and capable of handling

Qualifications

High school diploma or equivalent required; associate or bachelor's degree preferred.
1–3 years of administrative, office, customer service, higher education, or related experience.
Strong organizational skills and ability to manage multiple priorities, deadlines, and competing demands.
Exceptional attention to detail and accuracy, especially with financial transactions, records, and documentation.
Excellent written and verbal communication and commitment to high-quality customer service.
Proficiency with Microsoft Office or Google Workspace and ability to learn new software and university systems.
Ability to handle confidential information with discretion and sound judgment.
Ability to work independently while collaborating in a cross-functional team.
Flexibility to adjust priorities based on Admissions and Enrollment Management needs.
Experience with higher education systems, CRM or student information systems, financial processing, event support, campus visits, or international student documentation is preferred.

Responsibilities

Provide administrative support to the Director of Admissions and Enrollment Management staff, including scheduling meetings and coordinating logistics.
Process invoices, credit card transactions, expense documentation, and other financial records for Admissions and Enrollment Management.
Assist with purchasing (Amazon orders and other departmental purchases) and maintain records.
Provide backup support for Campus Visit Coordinator and assist with visit preparation and day-of operations.
Greet and assist prospective students, families, and visitors at front desk.
Process admissions documents, review transcripts, scores, letters of recommendation, and materials.
Process I-20 documentation for international enrollment processes.
Coordinate inventory, supplies, recruitment materials, and storage areas.
Assist with event preparation and day-of logistics.
Support Financial Aid and Marketing with departmental needs and social media advertising.
Maintain confidential records and information.
Support special projects and peak enrollment priorities, including occasional evenings or weekends.

Skills

Strong organizational skills

Detail-oriented

Excellent communication

Customer service experience

Microsoft Office/Google Workspace

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office

Google Workspace

CRM/Student information systems

Slate

Banner

Cognos

Job description

Job Description

The Enrollment Administrative Assistant provides administrative, operational, and customer-service support within the Division of Enrollment Management, with primary responsibility for supporting the Office of Admissions. The position works collaboratively with Admissions, Financial Aid, Marketing, and other enrollment partners to coordinate administrative processes, financial transactions, scheduling, campus visit operations, purchasing, events, and other activities that support student recruitment and enrollment.

The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple priorities while providing excellent service to students, families, visitors, and University colleagues.

REQUIREMENTS/MINIMUM QUALIFICATIONS

High school diploma or equivalent required; associate or bachelor's degree preferred.
One to three years of administrative, office, customer service, higher education, or related professional experience.
Strong organizational skills and demonstrated ability to manage multiple priorities, deadlines, and competing demands.
Exceptional attention to detail and accuracy, particularly when handling financial transactions, records, and documentation.
Excellent written and verbal communication skills and a demonstrated commitment to providing high-quality customer service.
Proficiency with Microsoft Office or Google Workspace and the ability to learn new software, databases, and University systems.
Ability to handle confidential student, financial, and University information with discretion and sound judgment.
Ability to work independently while contributing effectively to a collaborative, cross-functional team.
Flexibility and willingness to adjust priorities based on the needs of Admissions and Enrollment Management.
Experience with higher education systems, CRM or student information systems, financial processing, event support, campus visits, or international student documentation is preferred.
Experience with systems such as Slate, Banner, Cognos, or similar platforms preferred.

ESSENTIAL FUNCTIONS

Provide administrative support to the Director of Admissions and Enrollment Management staff, including scheduling meetings, trainings, and appointments and coordinating related logistics.
Process invoices, credit card transactions, expense documentation, and other financial records for Admissions and Enrollment Management, including advertising expenses.
Assist with purchasing, including Amazon orders and other approved departmental purchases, and maintain accurate records and documentation.
Provide backup support for the Campus Visit Coordinator and assist with campus visit preparation, scheduling, and day-of operations as needed.
Provide front-desk coverage when student mentors are unavailable due to tours, training, illness, or other circumstances; greet and assist prospective students, families, and visitors.
Assist with the intake, review, and processing of various admissions documents, including but not limited to transcripts, test scores, letters of recommendation, and application materials. Review and analyze high school transcripts from across the country.
Process I-20 documentation and provide administrative support for international enrollment processes in accordance with University policies and applicable regulations.
Coordinate resource requests and maintain Admissions/Enrollment Management inventory, supplies, recruitment materials, and storage areas.
Assist with event preparation, including assembling materials, preparing spaces, organizing supplies, and supporting day-of logistics.
Provide administrative and operational support to Financial Aid and Marketing, including assistance with social media advertising expenses and other departmental needs.
Maintain accurate, organized, and confidential records and information.
Support special projects and other Enrollment Management priorities as assigned, including occasional evening or weekend responsibilities during peak recruitment and enrollment periods.

Company Description

Thank you for your interest in the University of Indianapolis! The University is a private, comprehensive teaching university located on 65 acres just minutes from downtown Indianapolis. With more than 700 faculty and staff, it is a place where you can become part of a close-knit campus community that emphasizes the importance of community partnerships in the future growth of the University.

UIndy's mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies in which they live and serve and for excellence and leadership in their personal and professional lives. The motto of "Education for Service" provides the foundation for our work to better our communities, both near and far.

As University employees, we know the work we do is important to our students and our communities. To accomplish our mission, we welcome talented, civic-minded, and diverse individuals from all career levels to help maintain our high standards of excellence and quality. If you want to join our dynamic environment and experience hard work, creativity, and teamwork, we welcome your application!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

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