Director of Housing & Residence Life

University of Indianapolis; Indianapolis (IN); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Tuition Discount

401(k) / Retirement Plan

Paid Vacation and Sick Time

Paid Holidays

Employee Discounts

Free Parking

Onsite Health Center

Zusammenfassung

The University of Indianapolis seeks a Director of Housing and Residence Life to lead the residential enterprise for 1,700 on-campus residents across six halls and three apartment communities.

You will supervise professional staff, develop strategic plans, manage budgets, and ensure compliance with federal and institutional policies, while providing on-call crisis support and fostering belonging and student success.

Qualifikationen

• Master’s degree in Higher Education Administration, Student Personnel, Counseling, Business Administration, or a related field.
• Minimum of 5 years post-master’s progressive, full-time professional experience in Residence Life and/or Housing Operations.
• Proven experience directly supervising full-time professional staff.
• Demonstrated experience managing complex databases or housing software systems.
• Experience serving in an on-call capacity and responding to campus emergencies.

Aufgaben

• Provide strategic direction and administrative vision for Housing and Residence Life, aligning operational systems with institutional priorities.
• Directly supervise, mentor, and evaluate professional staff, promoting growth and accountability.
• Design multi-year strategic plans, policy frameworks, and living-learning initiatives to improve persistence and belonging.
• Lead assessment efforts with data-informed metrics on occupancy, satisfaction, facilities, and learning outcomes.
• Oversee housing contracts, rate setting, budgeting, and coordination with Facilities and IT to ensure data integrity and compliance.

Kenntnisse

Staff Supervision

Crisis Management

Leadership

Strategic Planning

Ausbildung

Master’s degree in Higher Education Administration or related field

Tools

Housing.Cloud

Maxient

Jobbeschreibung

Job Description

At UIndy, we cultivate a vibrant, close-knit residential communityon the Southside of Indianapolis. Serving a diverse student body ofover 4,200 total students, our department oversees the vibranthome-away-from-home for 1,700 campus residents. We bridge classroomlearning with everyday community through six distinctive residencehalls housing approximately 900 students, alongside three bustlingapartment complexes home to 800 upper-division students. Joiningour team means shaping an engaging, inclusive environment wheredynamic educational programming, student leadership development,and meaningful relationships empower Greyhounds to thrive.

The Director of Housing and Residence Life serves as the seniorexecutive leader for the University’s comprehensive residentialenterprise within the Division of Student Affairs and StudentSuccess. Reporting to the Associate Dean of Students, this roleprovides vision, strategic alignment, and operational leadershipacross all residential life programs and housing operations forUIndy’s 1,700 on-campus residents across our six residence hallsand three apartment communities.

The Director directly supervises professional staff members,including the Associate Director for Residence Life and theCoordinator for Housing Operations, fostering a high-performingteam dedicated to student engagement, wellbeing, belonging, andsuccess. As the administrative head of the department, the Directorbridges business operations with student development, ensuring anintegrated residential experience that supports institutionalenrollment and student success goals.

This is a live-off position, including occasional evening andweekend responsibilities, shared collaboratively with the Housingand Residence Life team. The incumbent of this role serves in thesenior-level on-call rotation, providing administrative support andcrisis intervention during after-hours emergencies.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

• Education: Master’s degree in Higher EducationAdministration, Student Personnel, Counseling, BusinessAdministration, or a related field.


• Experience: Minimum of 5 years post-master’sprogressive, full-time professional experience in Residence Lifeand/or Housing Operations.


• Supervision: Proven experience directly supervisingfull-time professional staff.


• Technical Aptitude: Demonstrated experience managingcomplex databases or housing software systems.


• Crisis Management: Experience serving in an on-callcapacity and responding to campus emergencies.

PREFERRED QUALIFICATIONS:

• Leadership: 3+ years of experience managing multi-tieredsupervisory structures or leading departmental operations.


• Software Expertise: Advanced proficiency in housingmanagement software (e.g., Housing.Cloud), student conduct systems(e.g., Maxient), and occupancy analytics.


• Strategic Thinking: Demonstrated success in developingretention-focused initiatives, living-learning communities, orstreamlining complex operations.


• Budgetary Oversight: Significant experience managingdepartmental, operational, and programmatic budgets.

SUPERVISORY RESPONSIBILITIES:

• Associate Director of Residence Life


• Coordinator for Operations

ESSENTIAL FUNCTIONS:

Strategic Leadership & Organizational Vision

• Provide strategic direction and administrative vision forHousing and Residence Life, aligning operational systems andresidential life initiatives with institutional priorities.


• Directly supervise, mentor, and evaluate professional staff(Associate Director for Residence Life and Coordinator for HousingOperations), promoting professional growth, clear performancebenchmarks, and departmental accountability.


• Formulate and execute multi-year strategic plans, policyframeworks, and residential living-learning strategies aimed atenhancing student persistence, sense of belonging, andretention.


• Lead departmental assessment efforts by designing data-informedevaluation metrics regarding occupancy trends, studentsatisfaction, facility utilization, and learning outcomes.

Housing Rate Setting, Fiscal Leadership & Auxiliary Contracting

• Establish annual housing room-and-board rates, rate tiers, andoccupancy financial models in coordination with division andinstitution leadership.


• Oversee all apartment leasing and contract processes, inpartnership with the Coordinator for Operations, serving as thesenior contract manager for university-managed and third-partyapartment properties.


• Develop and implement a marketing plan designed to increasehousing occupancy and revenue growth.


• Direct comprehensive departmental operating budgets,prioritizing strategic allocation of funds for residentialprogramming, facility upgrades, operational technology, and staffdevelopment.


• Serve as the senior university liaison for auxiliary campuspartnerships, ensuring high contract performance standards fordining service administration and third-party propertymanagement.


• Champion capital improvement projects, space allocationpriorities, and long-term facility master planning in collaborationwith Facilities Management.

Enterprise System Administration & OperationalInfrastructure

• Serve as the primary System Administrator for all housing andauxiliary software platforms (e.g., Housing.Cloud), ensuring systemstability, workflow optimization, user permission control, and dataintegrity.


• Partner with Information Technology to direct technical dataintegrity efforts, system upgrades, custom reporting, and automateddata synchronization between the housing enterprise system and theStudent Information System (SIS/Banner).


• Oversee the end-to-end administration of housing contractworkflows, room selection engine configurations, fee schedules,damage assessments, and break housing processes.


• Establish policy standards and governance for campus-wideresidential access control systems and key management protocols inpartnership with IT and Campus Police.


• Guide the operational direction of campus facilities within theunit's portfolio, such as the Schwitzer Student Center and theFitness Hub, ensuring alignment with student needs.

Crisis Management, Compliance & Student Support

• Participate in the senior-level administrative on-callrotation, providing leadership and directive guidance duringcritical after-hours campus emergencies.


• Collaborate closely with the Associate Dean of Students,Greyhound Support Team (BIT), and student conduct officers tosupport residential students of concern and manage high-levelbehavioral interventions.


• Ensure departmental compliance with all federal, state, andinstitutional mandates, including Title IX, FERPA, Clery Act, andVAWA guidelines.


• Build strong collaborative partnerships across AcademicAffairs, Student Affairs & Student Success, University Events,Disability Resources, and Financial Aid to promote a holisticstudent experience.

Company Description

Thank you for your interest in the University of Indianapolis! TheUniversity is a private, comprehensive teaching university locatedon 65 acres just minutes from downtown Indianapolis. With more than700 faculty and staff, it is a place where you can become part of aclose-knit campus community that emphasizes the importance ofcommunity partnerships in the future growth of theUniversity.

UIndy’s mission is to prepare its graduates for effective,responsible, and articulate membership in the complex societies inwhich they live and serve and for excellence and leadership intheir personal and professional lives. The motto of "Education forService" provides the foundation for our work to better ourcommunities, both near and far.

As University employees, we know the work we do is important to ourstudents and our communities. To accomplish our mission, we welcometalented, civic-minded, and diverse individuals from all careerlevels to help maintain our high standards of excellence andquality. If you want to join our dynamic environment and experiencehard work, creativity, and teamwork, we welcome yourapplication!

The University of Indianapolis is an equal opportunity employer.All qualified applicants will receive consideration for employmentwithout regard to race, sex, age, color, religion, national origin,disability, citizenship status, military status, marital status,sexual orientation, gender identity, or gender expression. TheUniversity of Indianapolis does not discriminate on the basis ofsex in its educational programs and activities, includingemployment and admission as required by Title IX.

Benefits

• Medical Insurance


• Vision Insurance


• Dental Insurance


• Life Insurance


• Tuition Discount


• Retirement Savings Plan - 403B


• Paid Vacation and Sick Time Accruals


• Paid Holiday time and additional University days off


• Employee Discounts & Services


• Free Parking


• Onsite Health & Wellness Center

For more information about the benefits of being a staff member atUIndy, visit our Benefits site.