Residence Life Coordinator

The Chronicle Of Higher Education, Inc.

Indianapolis (IN)

On-site

USD 45,000 - 65,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance
Vision Insurance
Dental Insurance
Life Insurance
Tuition Discount
Retirement Savings Plan - 403B
Paid Vacation and Sick Time Accruals
Paid Holiday time and additional Univ.
Employee Discounts & Services
Free Parking
Onsite Health & Wellness Center

Job summary

The University of Indianapolis invites applications for a Residence Life Coordinator who will oversee assigned residential areas, student staff, and community development aligning with the Division of Student Affairs. The role includes supervisory responsibilities and collaboration with campus partners to support student success.

This position emphasizes leadership in residence life, program development, and administrative duties such as records, scheduling, and on-call crisis support; a

Qualifications

  • Experience working with undergraduate and graduate students.
  • Supervisory experience or previous experience working in university settings.
  • Excellent professional interpersonal, verbal, and written communication skills.

Responsibilities

  • Provide direct supervision to Resident Assistants and Graduate Assistants.
  • Participate in recruitment, selection, training, development, and evaluation of student staff.
  • Maintain weekly staff meetings and recurring biweekly individual meetings.
  • Set clear performance expectations and enforce policies.
  • Oversee Living Learning Communities and promote student learning and development.
  • Maintain administrative records, scheduling, and payroll for staff.
  • Handle on-call responsibilities and assist in crisis situations.

Skills

Interpersonal communication
Verbal communication
Written communication
Staff leadership

Education

Bachelor’s degree
Master’s degree in Higher Education Administration or related field

Job description

Job Description

The Residence Life Coordinator (RLC) is a professional member ofthe Office of Residence Life and is responsible for the overalladministration of their assigned residential areas, student staff,and community development. The RLC will also be assigned to afunctional area and departmental responsibilities to enhancestudent engagement and fulfill the mission of the Division ofStudent Affairs and Student Success.

REQUIREMENTS/MINIMUM QUALIFICATIONS:

Required:

  • Experience working with undergraduate and graduatestudents.
  • Supervisory experience or previous experience working inuniversity settings.
  • Skilled in excellent professional interpersonal, verbal, andwritten communication skills, including the ability to workeffectively with all individuals.

Preferred:

  • Previous experience living or working in residence life orstudent leadership roles (1–3 years).
  • Organizing multistep or long-term projects (e.g., Student StaffTraining, Student Staff Recruitment)

Education:

  • Bachelor’s degree from an accredited institution required.
  • Master’s degree in Higher Education Administration, StudentAffairs, Counseling, Education, or related field is preferred.
SUPERVISORY RESPONSIBILITIES:

Supervision of undergraduate or graduate paraprofessional studentstaff, such as Resident Assistants, Apartment Community Assistants,Graduate Assistants, desk workers, and other assigned staff.

ESSENTIAL FUNCTIONS:

Supervision:

  • Provide direct supervision to Resident Assistants (RAs) orApartment Community Assistants (ACAs) and/or GraduateAssistants.
  • Participate in the recruitment, selection, training,development, and evaluation of undergraduate and graduate studentstaff.
  • Maintain weekly staff meetings and recurring biweeklyindividual meetings for ongoing development.
  • Set clear performance expectations and hold staff accountableto departmental and university processes, procedures, andpolicies.
  • Provide indirect supervision to additional student staffmembers or desk assistants working in assigned communities.
  • Promote a positive team environment by identifying, addressing,and resolving problems within the team.

Community Development:

  • Facilitate the implementation of the Residence Life EngagementModel within assigned areas to develop a sense of belonging withinthe residential communities.
  • Oversee Living Learning Communities (LLCs) within assignedareas, and partner with faculty liaisons to promote studentlearning and development.
  • Maintain a consistent level of visibility and interact withstudents on a regular basis.
  • Support students by addressing their needs and concerns toovercome challenges and achieve success.
  • Connect students with campus resources to promote personal,academic, and social growth.
  • Collaborate with campus partners on initiatives to createsafety nets for students' well-being.

Building Management and Administration:

  • Maintain accurate administrative records: building occupancy,key inventories, student conduct management, budget accounts, andother housing-related processes.
  • Oversee desk operations and staff scheduling.
  • Monitor, maintain, and approve payroll for assigned staffmembers.
  • Collaborate with University Facilities, Housekeeping, orApartment Management to ensure communities arewell-maintained.
  • Assist in move-in, break housing, and move-out processes eachsemester.
  • Utilize departmental databases and online systems foremangement of day-to-day operations, including but not limited toHousing.Cloud, Maxient, Success Slate, Google Drive Workspaces,etc.

Student Conduct and Crisis Management:

  • Share, communicate, and enforce all residence hall, apartment,and student conduct policies.
  • Serve as a hearing officer and adjudicator of assigneduniversity conduct cases.
  • Serve in an on-call rotation with other Professional Staff asthe primary contact person to assist in emergency or crisissituations.
  • On-call responsibilities are for the entire residential campus.(Includes university break periods and holidays)
  • Serve on Title IX or University Conduct Boards as needed.

Departmental Responsibilities:

  • Lead and oversee a functional area initiative related toStudent Staff Training, Living Learning Communities, Student StaffEmployment, Residence Life Engagement Model, or other identifiedarea.
  • Assist other professional staff members with their functionalareas as requested.
  • Assist with departmental and divisional programmaticinitiatives, which may require collaboration with other campusoffices.
  • Fulfill summer responsibilities that may include working withConferences and Event Services, Admissions, Orientation, SummerSchool, Student Staff Training, special projects, etc.
  • Participate in assessment and retention efforts by contributingfeedback, supporting data collection, and collaborating onstrategies to enhance student success and persistence.
  • Participate in weekly meetings with the Residence LifeProfessional Staff Team.
  • Opportunities to serve on additional University Committees as aResidence Life representative.

Additional Responsibilities:

  • Follow the guidance and direction of supervisor(s).
  • Demonstrate respectful, ethical, and responsible behavior.
  • Abide by the University’s policies, procedures, and rules.
  • Perform employee responsibilities as detailed in employeehandbooks and policies.
  • Demonstrate regular and predictable attendance andpunctuality.
  • Other duties, including special projects, as required orassigned.
Company Description

Thank you for your interest in the University of Indianapolis! TheUniversity is a private, liberal arts university located on 65acres just minutes from downtown Indianapolis. With more than 700faculty and staff, it is a place where you can become part of aclose-knit campus community that emphasizes the importance ofcommunity partnerships in the future growth of theUniversity.

UIndy’s mission is to prepare its graduates for effective,responsible, and articulate membership in the complex societies inwhich they live and serve and for excellence and leadership intheir personal and professional lives. The motto of "Education forService" provides the foundation for our work to better ourcommunities, both near and far.

The University of Indianapolis is an equal opportunity employer.All qualified applicants will receive consideration for employmentwithout regard to race, sex, age, color, religion, national origin,disability, citizenship status, military status, marital status,sexual orientation, gender identity, or gender expression. TheUniversity of Indianapolis does not discriminate on the basis ofsex in its educational programs and activities, includingemployment and admission as required by Title IX.

Benefits
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Tuition Discount
  • Retirement Savings Plan - 403B
  • Paid Vacation and Sick Time Accruals
  • Paid Holiday time and additional University days off
  • Employee Discounts & Services
  • Free Parking
  • Onsite Health & Wellness Center

For more information about the benefits of being a staff member atUIndy, visit our Benefits site.

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