Enrollment Administrative Assistant

University of Indianapolis

Indianapolis (IN)

On-site

USD 36,000 - 48,000

Full time

4 days ago

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Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Tuition Discount

403B Retirement Plan

Paid Vacation and Sick Time

Paid Holidays

Job summary

University of Indianapolis is hiring an Enrollment Administrative Assistant to provide administrative, operational, and customer-service support for the Office of Admissions within the Division of Enrollment Management. You will coordinate finances, scheduling, campus visits, purchasing, and events to support student recruitment and enrollment.

The ideal candidate is highly organized, detail-oriented, responsive, and capable of balancing multiple priorities while serving students, families, and

Qualifications

High school diploma or equivalent required; associate or bachelor’s degree preferred.
1-3 years of administrative or customer-service experience in higher education or related field.
Strong organization and ability to manage multiple priorities and deadlines.
Attention to detail, especially with financial records and documentation.
Excellent written and verbal communication; commitment to quality customer service.

Responsibilities

Provide administrative support to the Director of Admissions and Enrollment Management staff, including scheduling and logistics.
Process invoices, credit card transactions, and other financial documents for Admissions and Enrollment Management.
Assist with purchasing and maintain accurate records and documentation.
Support Campus Visit Coordinator and assist with visit preparation and day-of operations.
Greet and assist prospective students, families, and visitors at front desk.

Skills

Organizational skills

Written and verbal communication

Customer service

Attention to detail

Microsoft Office

Google Workspace

Confidential data handling

Team collaboration

Able to learn new software

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

Slate

Banner

Cognos

Student Information Systems

Job description

Job Description

The Enrollment Administrative Assistant provides administrative, operational, and customer-service support within the Division of Enrollment Management, with primary responsibility for supporting the Office of Admissions. The position works collaboratively with Admissions, Financial Aid, Marketing, and other enrollment partners to coordinate administrative processes, financial transactions, scheduling, campus visit operations, purchasing, events, and other activities that support student recruitment and enrollment.

The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple priorities while providing excellent service to students, families, visitors, and University colleagues.

Requirements/Minimum Qualifications

High school diploma or equivalent required; associate or bachelor’s degree preferred.
One to three years of administrative, office, customer service, higher education, or related professional experience.
Strong organizational skills and demonstrated ability to manage multiple priorities, deadlines, and competing demands.
Exceptional attention to detail and accuracy, particularly when handling financial transactions, records, and documentation.
Excellent written and verbal communication skills and a demonstrated commitment to providing high-quality customer service.
Proficiency with Microsoft Office or Google Workspace and the ability to learn new software, databases, and University systems.
Ability to handle confidential student, financial, and University information with discretion and sound judgment.
Ability to work independently while contributing effectively to a collaborative, cross-functional team.
Flexibility and willingness to adjust priorities based on the needs of Admissions and Enrollment Management.
Experience with higher education systems, CRM or student information systems, financial processing, event support, campus visits, or international student documentation is preferred.
Experience with systems such as Slate, Banner, Cognos, or similar platforms preferred.

Essential Functions

Provide administrative support to the Director of Admissions and Enrollment Management staff, including scheduling meetings, trainings, and appointments and coordinating related logistics.
Process invoices, credit card transactions, expensed documentation, and other financial records for Admissions and Enrollment Management, including advertising expenses.
Assist with purchasing, including Amazon orders and other approved departmental purchases, and maintain accurate records and documentation.
Provide backup support for the Campus Visit Coordinator and assist with campus visit preparation, scheduling, and day-of operations as needed.
Provide front-desk coverage when student mentors are unavailable due to tours, training, illness, or other circumstances; greet and assist prospective students, families, and visitors.
Assist with the intake, review, and processing of various admissions documents, including but not limited to transcripts, test scores, letters of recommendation, and application materials. Review and analyze high school transcripts from across the country.
Process I-20 documentation and provide administrative support for international enrollment processes in accordance with University policies and applicable regulations.
Coordinate resource requests and maintain Admissions/Enrollment Management inventory, supplies, recruitment materials, and storage areas.
Assist with event preparation, including assembling materials, preparing spaces, organizing supplies, and supporting day-of logistics.
Provide administrative and operational support to Financial Aid and Marketing, including assistance with social media advertising expenses and other departmental needs.
Maintain accurate, organized, and confidential records and information.
Support special projects and other Enrollment Management priorities as assigned, including occasional evening or weekend responsibilities during peak recruitment and enrollment periods.

Company Description

Thank you for your interest in the University of Indianapolis! TheUniversity is a private, comprehensive teaching university locatedon 65 acres just minutes from downtown Indianapolis. With more than700 faculty and staff, it is a place where you can become part of aclose-knit campus community that emphasizes the importance ofcommunity partnerships in the future growth of theUniversity.

UIndy’s mission is to prepare its graduates for effective, responsible, and articulate membership in the complex societies inwhich they live and serve and for excellence and leadership intheir personal and professional lives. The motto of \"Education forService\" provides the foundation for our work to better ourcommunities, both near and far.

As University employees, we know the work we do is important to ourstudents and our communities. To accomplish our mission, we welcometalented, civic-minded, and diverse individuals from all careerlevels to help maintain our high standards of excellence andquality. If you want to join our dynamic environment and experiencehard work, creativity, and teamwork, we welcome yourapplication!

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. TheUniversity of Indianapolis does not discriminate on the basis ofsex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits