Engineering Services Administrative Assistant

South Jordan City; South Jordan (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of South Jordan is seeking a Full-Time Engineering Services Administrative Assistant to provide administrative and customer service support for Engineering Services, Building and Planning. The role helps residents, contractors, developers, and City staff navigate department processes while keeping information and daily operations organized and on track.

Key duties include answering calls, routing messages, coordinating department communications, and processing development applications

Qualifications

• High school graduate (or equivalent) with at least one year of office administration or customer service experience, or an equivalent combination of education and experience.
• Strong communication skills and a professional, helpful customer service approach.
• Organized and detail-oriented with ability to manage multiple priorities, deadlines, and interruptions.
• Proficient in Microsoft 365 applications (Word, Outlook, Excel) and Adobe software.
• Collaborative team member with initiative, sound judgment, adaptability, and willingness to learn new processes.
• Able to build positive working relationships with coworkers, City officials, contractors, developers, and the public.
• Valid Utah Class D Driver License; Utah Notary Public license preferred.

Responsibilities

• Provide administrative and front-desk support, including answering and routing calls, relaying messages, and assisting customers in person.
• Assist residents, contractors, developers, and City officials with questions about department services and processes.
• Prepare and coordinate department communications, meeting materials, minutes, notices, agreements, and other administrative documents.
• Receive and process development applications and building permits, including coordinating documentation, revisions, resubmittals, payments, bonds, and clearances.
• Schedule building inspection requests and assist with certificates of occupancy or completion and utility clearances.
• Coordinate development-related documentation and plat recording with external stakeholders and the County Recorder.
• Help maintain organized department records and support records management requirements.

Skills

Customer service

Organizational skills

Communication

Team player

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Adobe

Job description

Join the City of South Jordan as a Full-Time Engineering Services Administrative Assistant!

Are you organized, customer-focused, and someone who enjoys keeping things moving behind the scenes? The City of South Jordan's Engineering Department is looking for a Full-Time Engineering Services Administrative Assistant to provide administrative and customer service support for Engineering Services, Building and Planning. This position plays an important role in helping residents, contractors, developers, and City staff navigate department processes while keeping information, documentation, and daily operations organized and on track.

What You'll Do:

• Provide administrative and front-desk support, including answering and routing calls, relaying messages, and assisting customers in person.
• Assist residents, contractors, developers, and City officials with questions about department services and processes.
• Prepare and coordinate department communications, meeting materials, minutes, notices, agreements, and other administrative documents.
• Receive and process development applications and building permits, including coordinating documentation, revisions, resubmittals, payments, bonds, and applicable clearances.
• Schedule building inspection requests and assist with certificates of occupancy or completion and utility clearances.
• Coordinate development-related documentation and plat recording with external stakeholders and the County Recorder.
• Help maintain organized department records and support records management requirements.

Who You Are:

• A high school graduate (or equivalent) with at least one year of experience in office administration, customer service, or related duties, or an equivalent combination of education and experience.
• A strong communicator who provides professional, helpful customer service-even when situations are challenging.
• Organized and detail-oriented, with the ability to manage multiple priorities, deadlines, and interruptions.
• Comfortable using Microsoft 365 applications, including Word, Outlook, and Excel, Adobe software, and other standard office technology.
• A collaborative team member who demonstrates initiative, sound judgment, adaptability, and a willingness to learn new processes and technology.
• Able to build positive working relationships with coworkers, City officials, public agencies, contractors, developers, and members of the public.
• A holder of a valid Utah Class D Driver License. Local government experience and a Utah Notary Public license are preferred.

Why Join South Jordan?

• Make an Impact – Help support development and City services that directly affect our growing community.
• Build Your Expertise – Learn Engineering Services, Planning, Building Inspections, permitting, development, and records management processes.
• Variety in Your Day – Work with customers, documents, permits, inspections, records, and a wide range of City processes.
• Be Part of a Team – Collaborate with knowledgeable professionals committed to responsive and effective public service.

It is the policy of the City of South Jordan to provide equal employment opportunity in City government for all persons; to prohibit discrimination in employment on the basis of race, color, sex, national origin, religion, age, marital status, pregnancy genetics, or disability.