Engineering Services Administrative Assistant

City-of-South-Jordan-; South Jordan (UT); On-site; USD 36,000 - 42,000; Full time

Job summary

The City of South Jordan is seeking a Full-Time Engineering Services Administrative Assistant to provide administrative and customer service support for Engineering Services, Building and Planning.

You will help residents and contractors navigate department processes, prepare documents, schedule inspections, and maintain organized records, contributing to efficient city operations.

Qualifications

• High school graduate with at least one year of office administration or related experience.
• Strong communication and customer service, with professional demeanor.
• Organized, detail‑oriented, able to manage several priorities.
• Proficient in Microsoft 365 apps and Adobe software.
• Utah Class D driver license; Notary license preferred; local gov exp is a plus.

Responsibilities

• Provide administrative and front-desk support, including calls and in-person assistance.
• Assist residents, contractors, developers, and City staff with service questions.
• Prepare and coordinate department communications, meeting materials, and minutes.
• Process development applications and building permits, including documents and payments.
• Schedule building inspections and assist with certificates and clearances.
• Maintain department records and support records management requirements.

Skills

Organizational skills

Customer service oriented

Professional communication

Microsoft 365

Adobe software

Team collaboration

Initiative and adaptability

Education

High school diploma or equivalent

Tools

Microsoft Word

Outlook

Excel

Adobe Acrobat

Job description

Join the City of South Jordan as a Full-Time Engineering Services Administrative Assistant!

Are you organized, customer-focused, and someone who enjoys keeping things moving behind the scenes? The City of South Jordan's Engineering Department is looking for a Full-Time Engineering Services Administrative Assistant to provide administrative and customer service support for Engineering Services, Building and Planning. This position plays an important role in helping residents, contractors, developers, and City staff navigate department processes while keeping information, documentation, and daily operations organized and on track.

What You'll Do:

• Provide administrative and front-desk support, including answering and routing calls, relaying messages, and assisting customers in person.
• Assist residents, contractors, developers, and City officials with questions about department services and processes.
• Prepare and coordinate department communications, meeting materials, minutes, notices, agreements, and other administrative documents.
• Receive and process development applications and building permits, including coordinating documentation, revisions, resubmittals, payments, bonds, and applicable clearances.
• Schedule building inspection requests and assist with certificates of occupancy or completion and utility clearances.
• Coordinate development-related documentation and plat recording with external stakeholders and the County Recorder.
• Help maintain organized department records and support records management requirements.

Who You Are:

• A high school graduate (or equivalent) with at least one year of experience in office administration, customer service, or related duties, or an equivalent combination of education and experience.
• A strong communicator who provides professional, helpful customer service-even when situations are challenging.
• Organized and detail-oriented, with the ability to manage multiple priorities, deadlines, and interruptions.
• Comfortable using Microsoft 365 applications, including Word, Outlook, and Excel, Adobe software, and other standard office technology.
• A collaborative team member who demonstrates initiative, sound judgment, adaptability, and a willingness to learn new processes and technology.
• Able to build positive working relationships with coworkers, City officials, public agencies, contractors, developers, and members of the public.
• A holder of a valid Utah Class D Driver License. Local government experience and a Utah Notary Public license are preferred.

Why Join South Jordan?

• Make an Impact – Help support development and City services that directly affect our growing community.
• Build Your Expertise – Learn Engineering Services, Planning, Building Inspections, permitting, development, and records management processes.
• Variety in Your Day – Work with customers, documents, permits, inspections, records, and a wide range of City processes.
• Be Part of a Team – Collaborate with knowledgeable professionals committed to responsive and effective public service.

It is the policy of the City of South Jordan to provide equal employment opportunity in City government for all persons; to prohibit discrimination in employment on the basis of race, color, sex, national origin, religion, age, marital status, pregnancy genetics, or disability.