Engineering Manager: Lead Scalable SaaS Delivery

InsurePay; Buffalo (NY); On-site; USD 130,000 - 195,000; Full time

Benefits offered by this job

Competitive salary

Generous vacation

Medical, dental, vision

LTD and STD

Life & AD&D

Employee Assistance Program

401(k) with company match

Job summary

InsurePay is seeking a senior engineering leader to guide multiple software teams in delivering scalable, high-quality SaaS solutions. You will mentor engineers, own delivery outcomes, and drive engineering standards across Dev, QA, and Product.

The role emphasizes Agile leadership, architectural vision, and cross-functional collaboration to ensure on-time, within-budget delivery and a strong customer-focused product.

Qualifications

• A bachelor’s degree in computer science, engineering, or a related field (or equivalent practical experience)
• 10+ years in software engineering with progressive leadership responsibility, including managing cross functional SCRUM teams
• 10+ years architecting .NET and/or Java SaaS solutions leveraging n-tier design, microservices, RESTful APIs, and established design patterns (SOLID, DI, Repository)
• 10+ years of experience with relational and/or NoSQL databases, including SQL Server, PostgreSQL, and/or MongoDB
• Experience owning delivery outcomes and sprint execution while partnering with Product and QA to ship quality software on time and within budget
• Certified Scrum Master with experience leading Agile ceremonies and driving sprint execution
• Experience using AI-assisted development tools such as Claude Code or equivalent to improve engineering productivity, code quality, and delivery workflows
• Strong background in software development practices across both modern and legacy systems, including maintaining, modernizing, and evolving existing platform
• Experience enforcing engineering standards around code quality, testing, and documentation
• Strong analytical thinking and excellent verbal and written communication skills
• Competitive base
• Generous vacation policy
• Full medical, dental, and vision packages
• LTD and STD coverage options
• 100% employer covered Basic life and AD&D
• 100% employer covered Employee Assistant Program
• 401(k) with company match

Responsibilities

• Lead, mentor, and develop a team of software engineers, fostering accountability, growth, and a quality-first mindset
• Conduct regular 1:1s, performance reviews, and development conversations
• Support individual growth through mentorship, skill development, and clear progression pathways
• Build a collaborative, cross-functional team environment across Dev, QA, and Product
• Champion configuration-driven architecture over hardcoded solutions, enabling a "just works" experience for end users while reducing fragility and unnecessary code deployments
• Facilitate Agile ceremonies including daily standups, sprint planning, estimation, and retrospectives
• Ensure backlog items entering sprints are fully ready - specified, approved, and estimated per team standards
• Remove impediments and shield the team from distractions and unplanned interruptions
• Coach the team toward continuous improvement, better estimation, and sustainable delivery practices
• Own delivery outcomes, ensuring the team ships quality software on time and within estimate
• Manage team capacity and sprint commitments to ensure realistic, achievable delivery plans
• Partner with Product and QA to plan, prioritize, and execute work effectively
• Monitor/manage work item flow through the SDLC, minimizing blockers, rework, and aging tickets (carryover)
• Identify and mitigate delivery risks early, escalating when necessary to protect timelines and quality
• Coordinate cross-team dependencies and release activities, ensuring timely communication and adherence to release schedules
• Provide clear, consistent visibility into team progress, risks, and delivery timelines to stakeholders
• Own end-to-end quality outcomes, reducing defects, rework, and QA returns through proactive engineering practices
• Provide technical guidance and input on architecture, design patterns, and engineering decisions
• Enforce engineering standards around code quality, testing, documentation, and best practices
• Advocate for engineering decisions that improve product stability, scalability and usability while reducing long-term support costs, favoring customer self-service over manual intervention
• Partner with Product to influence roadmap priorities, balancing customer value, technical debt, and engineering capacity
• Empower teams to break from standard process when severity demands it by leading response for escalated items - mobilizing cross-functional teams and driving same-day or next-day deployments to restore service levels
• Contribute hands-on when needed to unblock the team or solve critical technical problems
• Leverage AI-assisted tools and modern practices to improve engineering productivity and code quality

Skills

Leadership

Agile/Scrum

Delivery ownership

Communication

AI-assisted tooling

Education

Bachelor's degree in CS/Engineering or equivalent

Certified Scrum Master

Tools

.NET

Java

RESTful APIs

SQL Server

PostgreSQL

MongoDB

DI

SOLID design

Microservices

CI/CD

Claude Code

Job description

InsurePay is seeking a senior engineering leader to guide multiple software teams in delivering scalable, high-quality SaaS solutions. You will mentor engineers, own delivery outcomes, and drive engineering standards across Dev, QA, and Product.

The role emphasizes Agile leadership, architectural vision, and cross-functional collaboration to ensure on-time, within-budget delivery and a strong customer-focused product.