Engineering Leader - Cloud & Managed Services

CO1003 CDW Technologies, LLC; Illinois; Hybrid; USD 117,000 - 177,000; Full time

Job summary

CDW is seeking a Manager – Engineering, Managed Services to lead a cloud-focused engineering team responsible for automation, observability, security, and managed operations. You will oversee service delivery, governance, and continuous improvement while aligning with contracts and customer requirements.

The role requires 7+ years of experience with at least 1 year in management, and a Bachelor’s degree. Occasional travel may be required.

Qualifications

• Bachelor’s degree required with 7+ years of experience and 1 year in a managerial role.
• Experience in consulting, managed services, or cloud operations is a plus.
• Strong ability to lead, prioritize, and drive measurable results.

Responsibilities

• Lead a Managed Services Engineering team delivering cloud, automation, observability, security, and infrastructure services.
• Own end-to-end service delivery for government environments and ensure SLAs, SLOs, and governance compliance.
• Drive continuous service improvement and optimize resource allocation and on-call practices.

Skills

Management experience

Cloud operations

Service delivery

ITIL processes

Communication skills

Education

Bachelor’s degree

Job description

CDW is seeking a Manager – Engineering, Managed Services to lead a cloud-focused engineering team responsible for automation, observability, security, and managed operations. You will oversee service delivery, governance, and continuous improvement while aligning with contracts and customer requirements.

The role requires 7+ years of experience with at least 1 year in management, and a Bachelor’s degree. Occasional travel may be required.