Engagement Manager — Implementations & Data Partnerships

Claritas Rx; United States; On-site; USD 135,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Stock options

Flexible work environment

Job summary

Claritas Rx is seeking an Engagement Manager to serve as the operational backbone of Ascend implementations. You will drive project management, data onboarding coordination, partner communication, and UAT facilitation across the full lifecycle — from intake through go-live and transition to Customer Success.

You will own the detailed plan and RAID log, lead weekly client status calls with health reporting, and work closely with the Delivery Director, BA, and CE to ensure on-time, on-budget

Qualifications

• Excellent collaboration with cross-functional teams.
• Strong organizational and communication skills.
• Passion for platform solutions and customer success.
• Clear, proactive communicator with stakeholders.
• Experience with technical teams and product delivery.
• Familiarity with project management best practices and tools.

Responsibilities

• Own the detailed project plan across multiple active Ascend implementations and the overall critical path.
• Manage intake, align timelines, onboard the delivery team, and maintain RAID logs with status updates.
• Manage data partner and vendor relationships, testing coordination, and data specs.
• Coordinate and facilitate UAT, track issues, and route defects to appropriate teams.
• Identify risks and blockers early and develop mitigation plans to protect timelines and budget.
• Ensure QA gates are completed before client testing and drive go-live readiness and handover.
• Lead post-implementation lessons learned to improve future engagements.
• Collaborate with Delivery Director, Business Analysts, CE, and CS to ensure cohesive client communication.

Skills

Collaboration

Organizational skills

Communication

Client engagement

Tools

JIRA

Confluence

Job description

Claritas Rx is seeking an Engagement Manager to serve as the operational backbone of Ascend implementations. You will drive project management, data onboarding coordination, partner communication, and UAT facilitation across the full lifecycle — from intake through go-live and transition to Customer Success.

You will own the detailed plan and RAID log, lead weekly client status calls with health reporting, and work closely with the Delivery Director, BA, and CE to ensure on-time, on-budget