Engagement Manager (Remote - US)

Jobgether; United States; Remote; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive salary range

Comprehensive benefits package

Professional growth opportunities

Job summary

A healthcare technology company is seeking an Engagement Manager to coordinate customer data onboarding projects in the United States. This role requires strong organizational and communication skills, proven collaboration abilities, and a passion for digital health solutions. The successful candidate will manage multiple projects, ensuring effective communication between clients and internal teams. This position offers competitive compensation and a collaborative work environment.

Qualifications

• Proven ability to collaborate effectively with cross-functional teams and external partners.
• Self-starter with strong organizational and communication skills.
• Experience working with technical teams to deliver products and projects.

Responsibilities

• Own the data onboarding project plans for multiple new customer engagements.
• Serve as primary point-of-contact for data partners during implementation.
• Identify risks or issues and escalate as necessary.

Skills

Collaboration with cross-functional teams

Strong organizational skills

Effective communication

Passion for digital health solutions

Experience with project management tools

Tools

Smartsheet

JIRA

Confluence

Job description

Base pay range

$85,000.00/yr - $105,000.00/yr

This position is posted by Jobgether on behalf of Claritas Rx. We are currently looking for an Engagement Manager in the United States.

This role offers the opportunity to join a fast-paced, mission-driven environment at the intersection of healthcare and technology. As an Engagement Manager, you will coordinate and deliver key aspects of customer data onboarding projects, ensuring seamless collaboration between clients, data partners, and internal teams. You will manage multiple projects, track progress, facilitate communication, and help resolve challenges to keep initiatives on track. This position emphasizes organization, cross-functional collaboration, and a proactive, solution-oriented mindset. You will have the chance to contribute to best practices, shape customer experiences, and support the success of innovative digital health solutions. The role provides exposure to cutting-edge tools and methodologies, and the chance to make a tangible impact on patient care.

Responsibilities

• Own the data onboarding project plans for multiple new customer engagements
• Serve as primary point-of-contact for data partners during implementation, coordinating meetings and addressing requests
• Collaborate with internal stakeholders, including Customer Success Directors, Solutions Architects, and Business Analysts, to develop timelines and deliver updates
• Track progress of back-end data activities, such as specification reviews and JIRA tickets for data ingestion
• Identify risks or issues and escalate as necessary to ensure smooth project delivery
• Develop and refine implementation standards, documentation, and recommendations for supporting tools and technologies
• Conduct internal "lessons learned" sessions to continually improve project processes

Requirements

• Proven ability to collaborate effectively with cross-functional teams and external partners
• Self-starter with strong organizational and communication skills
• Passion for digital health solutions and dedication to customer success
• Experience working with technical teams to deliver products and projects
• Familiarity with project management tools and best practices (e.g., Smartsheet, JIRA/Confluence)
• Preferred: 5+ years of experience in pharma/biotech, health tech startups, or healthcare consulting
• Preferred: 5+ years in customer engagement or program management roles, including agile methodologies

Benefits

• Competitive salary range: $85,000-$105,000
• Comprehensive benefits package, including health, dental, and vision coverage
• Opportunity to work in a collaborative, learning-oriented, and fast-paced environment
• Exposure to innovative digital health solutions with a real impact on patient care
• Professional growth opportunities and access to cutting-edge tools and technology

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Engagement Manager

Industries

• Non-profit Organizations and Primary and Secondary Education

Referrals increase your chances of interviewing at Jobgether by 2x

Sign in to set job alerts for “Engagement Manager” roles.

United States