Engagements Operations & Strategy Lead

SocialRx; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

SocialRx is seeking an Engagement Specialist to own the ongoing maintenance, growth, and strategic direction of our Engagement process and data, focusing on sourcing onboarding, data accuracy, and quality management.

You will define metrics, collaborate with Community Partners, Product, Engineering, Care, and Client Success to optimize engagement supply and data reliability, and drive automation to improve efficiency and outcomes.

Qualifications

• Experience in operations, program management, or business/data analyst roles.
• Moderate data analytics, comfortable with SQL or BI tools.
• Bias toward automating repeatable work.
• Strong cross-functional communication and stakeholder management.
• Ability to own ambiguous, evolving processes and drive strategic direction.
• Experience with external partners or vendors in an operational role.

Responsibilities

• Own the end-to-end health of the Engagement process: sourcing onboarding, data accuracy, and quality flags.
• Set strategic direction for engagement supply growth with Community Partners.
• Identify and prioritize automation opportunities in the engagement lifecycle with Eng/Prod.

Skills

Operations experience

Program management

Business/data analyst

Cross-functional communication

Tools

SQL

Looker

BI tools

Salesforce

Snowflake

Job description

SocialRx is seeking an Engagement Specialist to own the ongoing maintenance, growth, and strategic direction of our Engagement process and data, focusing on sourcing onboarding, data accuracy, and quality management.

You will define metrics, collaborate with Community Partners, Product, Engineering, Care, and Client Success to optimize engagement supply and data reliability, and drive automation to improve efficiency and outcomes.