Energy & Utilities Associate Account Director — Growth

LTM; Hartford (CT); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Comprehensive Medical Plan

Disability Coverage

401(k) Plan with Company match

Life Insurance

Paid Leave

Job summary

LTM is seeking an Associate Account Director/Manager to support the management and growth of a strategic utility client account based in Berlin, Connecticut. You will coordinate across sales, delivery, finance, legal and customer stakeholders to ensure operational excellence and growth.

This role offers exposure to executive leadership, opportunity tracking, and governance of SOWs/Change Orders, with significant emphasis on account governance, reporting, and relationship management.

Qualifications

• Bachelor's degree or higher in business, management, engineering, information technology, or related field.
• Strong organizational and project management skills.
• Excellent verbal and written communication abilities.
• Strong proficiency in Microsoft Excel, PowerPoint, and Teams.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong attention to detail and follow-through.

Responsibilities

• Maintain and track the account opportunity pipeline from qualification through closure.
• Coordinate with sales, delivery, and solution teams to progress growth opportunities.
• Support proposal development, business cases, and pursuit activities.
• Track key pursuits, customer priorities, and growth initiatives.
• Identify whitespace opportunities and help drive account expansion initiatives.
• Manage the end-to-end lifecycle of SOWs, Change Orders, amendments, and renewals.
• Maintain centralized trackers for active, pending, and upcoming SOWs.
• Monitor contract milestones, expiration dates, renewal requirements, and associated revenue risks.
• Maintain stakeholder maps and relationship plans across customer organizations.
• Coordinate executive meetings, leadership connects, and governance forums.
• Track customer interactions, commitments, action items, and follow-up activities.
• Support customer engagement strategies and account relationship-building initiatives.
• Prepare account governance presentations, dashboards, scorecards, and reports.
• Coordinate Monthly Business Reviews, Quarterly Business Reviews, and executive steering meetings.
• Track account action items and ensure timely closure.
• Support account financial reporting and operational reviews.
• Maintain account repositories, documentation, and governance artifacts.
• Prepare briefing packs and meeting materials for customer engagements.
• Coordinate leadership calendars and account-related events.
• Track commitments, action items, and strategic initiatives across the account leadership team.

Skills

Organizational skills

Project management

Verbal & written communication

Excel/PowerPoint/Teams

Multitasking in fast-paced environ

Attention to detail

Education

Bachelor's degree in Business/Management/Engineering/IT or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

LTM is seeking an Associate Account Director/Manager to support the management and growth of a strategic utility client account based in Berlin, Connecticut. You will coordinate across sales, delivery, finance, legal and customer stakeholders to ensure operational excellence and growth.

This role offers exposure to executive leadership, opportunity tracking, and governance of SOWs/Change Orders, with significant emphasis on account governance, reporting, and relationship management.