Energy & Utilities: Associate Account Director (Growth)

LTM; Berlin (CT); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Comprehensive Medical Plan Covering {M

Short/Long Term Disability Coverage

401(k) Plan with Company match

Life Insurance

Paid Paternity and Maternity Leave

Job summary

LTM, Berlin, CT-based, is seeking an Associate Account Director/Manager to support a strategic utility client account. You will drive operational excellence, coordinate across sales, delivery, finance, legal, and customer stakeholders, and act as the operational anchor for the account.

The role offers exposure to executive leadership and large-scale account growth initiatives, with responsibilities spanning opportunity tracking, governance of SOWs and change orders, and ongoing relationship

Qualifications

• Bachelor's degree in business, Management, Engineering, Information Technology, or related field.
• 3-7 years of experience in Account Management, Sales Operations, Customer Success, PMO, Business Operations, or related roles.
• Strong organizational and project management skills.
• Excellent verbal and written communication abilities.
• Strong proficiency in Microsoft Excel, PowerPoint, and Teams.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong attention to detail and follow-through.

Responsibilities

• Maintain and track the account opportunity pipeline from qualification through closure.
• Coordinate with sales, delivery, and solution teams to progress growth opportunities.
• Support proposal development, business cases, and pursuit activities.
• Track key pursuits, customer priorities, and growth initiatives.
• Identify whitespace opportunities and help drive account expansion initiatives.
• Manage the end-to-end lifecycle of Statements of Work (SOWs), Change Orders (COs), amendments, and renewals.
• Maintain centralized trackers for active, pending, and upcoming SOWs.
• Monitor contract milestones, expiration dates, renewal requirements, and associated revenue risks.
• Prepare account governance presentations, dashboards, scorecards, and reports.
• Coordinate Monthly Business Reviews (MBRs), Quarterly Business Reviews (QBRs), and executive steering meetings.
• Track account action items and ensure timely closure.
• Support account financial reporting and operational reviews.
• Maintain account repositories, documentation, and governance artifacts.
• Prepare briefing packs and meeting materials for customer engagements.
• Coordinate leadership calendars and account-related events.
• Track commitments, action items, and strategic initiatives across the account leadership team.

Skills

Excellent verbal and written comms

Strong organizational skills

Project management

Ability to manage multiple priorities

Education

Bachelor's degree in business or related field

Tools

Microsoft Excel

PowerPoint

Microsoft Teams

Job description

LTM, Berlin, CT-based, is seeking an Associate Account Director/Manager to support a strategic utility client account. You will drive operational excellence, coordinate across sales, delivery, finance, legal, and customer stakeholders, and act as the operational anchor for the account.

The role offers exposure to executive leadership and large-scale account growth initiatives, with responsibilities spanning opportunity tracking, governance of SOWs and change orders, and ongoing relationship