Energy Savings Ops Analyst - Excel & Process Improvement

Talent Acquisition; Oregon; Hybrid; USD 39,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement benefits

Paid time off

Paid holidays

Job summary

Franklin Energy is seeking a program operations analyst in Oregon. The role focuses on identifying improvements using Excel-based tools, streamlining processes, and enhancing information management. You will deliver project management outputs to keep timelines and deadlines on track, while supporting client and program manager needs.

Qualifications include strong customer service, data handling, and the ability to work independently in a fast-paced environment. Travel up to 10% may be required.

Qualifications

• High School diploma or equivalent.
• 1-2 years customer service/office experience.
• 2 years report design and development.
• 1-2 years in client-facing project management.

Responsibilities

• Identify and deliver enhancements in reporting and tracking of program operations.
• Solidify and streamline tools used as client and program deliverables.
• Develop project timelines and manage to critical milestones.
• Liaise with support departments or clients to move projects forward.
• Identify opportunities for automation through Excel or IM development.
• Deliver all key process, technology, or tool enhancements.
• Plan training needs, process changes, and reporting capabilities.
• Support rollout of new tools or program features.
• Focus on continuous improvement through system and process enhancements.
• Manage reporting needs including invoicing, data entry validations, and troubleshooting.
• Train staff on reporting capabilities to broaden regional skills.

Skills

Customer service

Communication

Attention to detail

Prioritization

Data interpretation

Problem solving

Data entry

Education

High School diploma or equivalent

2 years report design and development

1-2 years in client facing project management

Tools

Word

Excel

Outlook

Job description

Franklin Energy is seeking a program operations analyst in Oregon. The role focuses on identifying improvements using Excel-based tools, streamlining processes, and enhancing information management. You will deliver project management outputs to keep timelines and deadlines on track, while supporting client and program manager needs.

Qualifications include strong customer service, data handling, and the ability to work independently in a fast-paced environment. Travel up to 10% may be required.