Energy Efficiency Field Specialist

Franklin Energy; Minnesota; On-site; USD 78,000 - 85,000; Full time

Job summary

Franklin Energy is seeking a field-based energy advisor to deliver our energy efficiency services to commercial, industrial, and utility customers. You will provide expert guidance and coordinate programs while recommending modifications to gas systems and promoting efficiency improvements.

The role blends field visits (roughly 3 field days to 2 office days per week) with client-facing activity and documentation.

Qualifications

• Bachelor’s degree from an accredited college; equivalent experience considered.
• 3–5 years in electric/natural gas utility, facilities management, HVAC design or sales, commercial and industrial lighting, conservation and energy management, or related experience.
• 2–3 years in energy efficiency and/or energy modeling.
• Previous customer service, sales, or marketing experience.

Responsibilities

• Direct installation of energy saving products as directed by program management
• Adhering to the safety requirements of the organization and the utility client
• Promote the energy efficiency program to customers, trade allies and program stakeholders within your assigned territory
• Understand and implement the company’s Sales Process, including but not limited to: Make outbound calls to existing customers to meet energy saving targets; Initiate new business with new customers through business-to-business efforts; Manage field time effectively with customer, Trade Ally and program stakeholder visits; Develop and deliver presentations to create awareness about the program; Respond to customer inquiries and concerns by phone, electronically or in person to move projects towards completion
• Work with utility customers to provide energy efficiency and the business activities of its customers
• Identify and provide documentation of on-site opportunities and written summary reports for energy efficiency to customers and client/Program Manager
• Discuss technical elements of energy consuming equipment-i.e., lighting, HVAC, hot water system, building and pipe insulation, and air sealing
• Enter data into spreadsheets and database to determine energy savings and to manage current projects which may also include collaborating with Energy Engineers as required
• Maintain professional appearance and behavior appropriate for a representative of our organization and the utility
• Build quick rapport with customers. Quickly initiate conversations with customers on site and virtually regarding energy usage at the facility
• Be able to work in a team atmosphere, and willing to collaborate on continuous improvement of operations year after year
• When required, provide written summary reports directly to the customer, and summary reports to the client/Program Manager
• Assist Program Manager in the training of new team members
• Lead presentations promoting energy efficiency programs for targeted groups
• Assist customers through the rebate application process
• Install energy efficiency products in tenant units and building common areas
• All other duties as assigned

Skills

Self-motivation

Organization

Time management

Communication

Data analysis

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Franklin Energy is seeking a field-based energy advisor to deliver our energy efficiency services to commercial, industrial, and utility customers. You will provide expert guidance and coordinate programs while recommending modifications to gas systems and promoting efficiency improvements.

The role blends field visits (roughly 3 field days to 2 office days per week) with client-facing activity and documentation.