Energy Care Specialist – Inbound/Outbound Sales

MCI Careers; Savannah (GA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Career Growth Opportunities

Job summary

MCI Careers in Savannah, GA is looking for a full-time Energy Customer Care Representative. This on-site position offers a chance to work in a vibrant environment while providing support and recommendations to customers regarding energy products. Candidates must be highly motivated, customer service oriented, and able to manage both inbound and outbound sales calls efficiently. Attractive benefits include paid time off, health insurance, and career growth opportunities.

Qualifications

• Must be 18 years of age or older.
• Experience with data-entry utilizing a computer.
• Ability to read and speak English fluently.
• Possess a wired, high-speed internet connection.
• Ability to type swiftly and accurately (20+ words a minute).

Responsibilities

• Handle inbound and outbound sales calls.
• Provide product and pricing recommendations.
• Research systems to find missing information.
• Accurately document and process customer claims.
• Follow processes and perform tasks courteously.

Skills

Organizational skills

Oral communication skills

Customer service orientation

Conflict resolution

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI Careers in Savannah, GA is looking for a full-time Energy Customer Care Representative. This on-site position offers a chance to work in a vibrant environment while providing support and recommendations to customers regarding energy products. Candidates must be highly motivated, customer service oriented, and able to manage both inbound and outbound sales calls efficiently. Attractive benefits include paid time off, health insurance, and career growth opportunities.