Energy Billing & Product Operations Analyst

Nrg; United States; On-site; USD 75,000 - 97,000; Full time

Job summary

NRG Energy is seeking an Operations Analyst to maintain and optimize billing and product configuration across our extensive energy offerings. You will serve as SME for billing configurations, ensure accuracy for 480,000 service locations, and help drive revenue recognition in $675M monthly billed revenue.

Collaborate with Sales, Billing, Pricing, Customer Care, Forecasting, and Finance to implement innovative product structures.

Qualifications

• Minimum of 2 years energy industry experience.
• Strong mathematical, analytical, and problem-solving skills.
• Excellent written, verbal, and presentation abilities.

Responsibilities

• Support the development, launch, and optimization of commercial commodity and non-commodity products, including billing configuration and product setup across ISO markets.
• Create and maintain accurate billing configurations for over 480,000 service locations, ensuring timely and complete billing of $675M+ monthly revenue.
• Partner with Sales, Billing, Finance, Pricing, and other teams to ensure consistent product treatment and revenue recognition.
• Analyze regulatory/legal changes and support operational implementation; calculate net metering accounts based on tariffs and usage.
• Address complex customer or system issues and provide expert guidance on product configuration and billing across ISO markets.
• Contribute to continuous improvement initiatives and identify system efficiencies with management and SMEs.

Job description

NRG Energy is seeking an Operations Analyst to maintain and optimize billing and product configuration across our extensive energy offerings. You will serve as SME for billing configurations, ensure accuracy for 480,000 service locations, and help drive revenue recognition in $675M monthly billed revenue.

Collaborate with Sales, Billing, Pricing, Customer Care, Forecasting, and Finance to implement innovative product structures.