Energetic Store Team Captain — Guest Experience Leader

Rally House; Sugar Land (TX); Presencial; USD 20 000 - 24 000; Tempo integral

Resumo da oferta

Rally House in Sugar Land, TX, seeks a Team Captain to guide the store team, set the pace on the floor, and energize shifts. You will model service behaviors, coach teammates, and ensure high standards across merchandising and guest experience.

Applicants should be 18+, with 1–2 years in retail, and be available for 10–20 hours weekly, including nights and weekends. Physical requirements include standing, lifting up to 50 pounds, and quick, clear communication.

Qualificações

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week, including daytime, nights, weekends, holidays, and local events.
• Physical requirements include standing, walking, and lifting up to 50 pounds.

Responsabilidades

• Onboard and train new team members.
• Maintain high-energy store culture and model service standards.
• Provide in-the-moment coaching and feedback to teammates.
• Prioritize and delegate tasks during shifts to ensure execution.
• Serve as a go-to resource for basic operational questions and daily routines.
• Escalate operational risks quickly to leadership.
• Lead merchandising recovery, replenishment, and fixture resets.
• Guide teammates on visual standards and product placement.
• Lead floor service to ensure guest coverage and support promotions.
• Monitor service execution and adjust staffing as needed to drive sales.

Conhecimentos

Team leadership

Communication

Coaching and feedback

Retail operations

Visual merchandising

Descrição da oferta de emprego

Rally House in Sugar Land, TX, seeks a Team Captain to guide the store team, set the pace on the floor, and energize shifts. You will model service behaviors, coach teammates, and ensure high standards across merchandising and guest experience.

Applicants should be 18+, with 1–2 years in retail, and be available for 10–20 hours weekly, including nights and weekends. Physical requirements include standing, lifting up to 50 pounds, and quick, clear communication.