Energetic Automotive Service Advisor | Customer-Focused

Taylor Grubaugh Chevrolet; West Plains (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee Vehicle Discount

Dental insurance

Flexible schedule

Vision insurance

Job summary

Taylor Grubaugh Chevrolet is eager to find a highly motivated Service Advisor to join their team in West Plains, Missouri. This role involves greeting customers enthusiastically, understanding their needs, and scheduling maintenance appointments accurately. The candidate should have experience in achieving exceptional customer satisfaction and be renowned for their integrity and willingness to learn new technology.

This position offers health benefits, paid time off, and an employee vehicle discount, reflecting our commitment to team members.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager or service consultant.
• Very energetic personality.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow-up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer satisfaction

Communication skills

Computer skills

Attention to detail

Job description

Taylor Grubaugh Chevrolet is eager to find a highly motivated Service Advisor to join their team in West Plains, Missouri. This role involves greeting customers enthusiastically, understanding their needs, and scheduling maintenance appointments accurately. The candidate should have experience in achieving exceptional customer satisfaction and be renowned for their integrity and willingness to learn new technology.

This position offers health benefits, paid time off, and an employee vehicle discount, reflecting our commitment to team members.