Automotive Service Advisor

Taylor Grubaugh Chevrolet; West Plains (MO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee Vehicle Discount

Dental insurance

Flexible schedule

Vision insurance

Job summary

Taylor Grubaugh Chevrolet is eager to find a highly motivated Service Advisor to join their team in West Plains, Missouri. This role involves greeting customers enthusiastically, understanding their needs, and scheduling maintenance appointments accurately. The candidate should have experience in achieving exceptional customer satisfaction and be renowned for their integrity and willingness to learn new technology.

This position offers health benefits, paid time off, and an employee vehicle discount, reflecting our commitment to team members.

Qualifications

• Proven record of achieving exceptional customer satisfaction.
• Past experience as a service advisor, assistant lane manager or service consultant.
• Very energetic personality.
• Desire for a long-term career with a growing organization.
• Personal and professional integrity.

Responsibilities

• Greet customers promptly.
• Obtain customer and vehicle information.
• Clearly report all vehicle symptoms as described by the customer.
• Determine and recommend maintenance based on age, mileage and history of vehicle.
• Prepare a complete and accurate estimate of cost for labor and parts.
• Establish follow-up time.
• Monitor the progress of each vehicle throughout the day, and update customers frequently.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Explain all completed work and charges to customers.

Skills

Customer satisfaction

Communication skills

Computer skills

Attention to detail

Job description

Taylor Grubaugh Chevrolet is looking to add a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.

Benefits

• Health insurance
• Paid time off
• Employee Vehicle Discount
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

At Taylor Grubaugh Chevrolet, we provide a level of professional service that truly set us apart from the rest. What differentiates us the most is our treatment of our customers with the utmost care and attentiveness. Taylor Grubaugh Chevrolet is not your typical dealership; we have an extraordinary team of employees and are looking to grow that team with passionate, motivated people.

Responsibilities

• Greet customers promptly
• Obtain customer and vehicle information
• Clearly report all vehicle symptoms as described by the customer
• Determine and recommend maintenance based on age, mileage and history of vehicle
• Prepare a complete and accurate estimate of cost for labor and parts
• Establish follow up time
• Monitor the progress of each vehicle throughout the day, and update customers frequently
• Verify that the final invoice reconciles with the work performed on the repair order
• Explain all completed work and charges to customers

Requirements

• Proven record of achieving exceptional customer satisfaction
• Past experience as a service advisor, assistant lane manager or service consultant
• Very energetic personality
• A desire for a long-term career with a growing organization
• Personal and professional integrity
• Computer skills and willingness to learn new programs

Taylor Grubaugh Chevrolet is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.