Endzone & Loyalty Team Leader

DICK'S Sporting Goods, Inc.; Bend (OR); On-site; USD 42,000 - 58,000; Full time

Job summary

DICK'S Sporting Goods seeks a Team Captain – Endzone & Loyalty to lead the athlete experience on the floor, coach teammates, and drive loyalty program participation in a busy Bend store. You will deliver fast, friendly checkout and build strong athlete relationships to boost retention.

The role requires a high school diploma or equivalent, 1–3 years in retail, and leadership experience. Join a team focused on service, engagement, and performance with opportunities to grow.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate information about products and assortment.
• Uphold merchandising standards by following floor sets, signage, price changes, and inventory presentation.
• Promote loyalty programs and related services to drive engagement and retention.
• Help develop 30-60-90 day plans with leadership to support department priorities.
• Lead scheduling and staffing to meet athlete demand while achieving payroll and financial goals.
• Supervise teammates and ensure training, coaching, and performance feedback.
• Create an inclusive, respectful store environment for teammates and athletes.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods seeks a Team Captain – Endzone & Loyalty to lead the athlete experience on the floor, coach teammates, and drive loyalty program participation in a busy Bend store. You will deliver fast, friendly checkout and build strong athlete relationships to boost retention.

The role requires a high school diploma or equivalent, 1–3 years in retail, and leadership experience. Join a team focused on service, engagement, and performance with opportunities to grow.