Endzone & Loyalty Team Captain — Elevate Athlete Experience

DICK'S Sporting Goods; St. Clair (Schuylkill County); On-site; USD 42,000 - 58,000; Full time

Job summary

DICK’S Sporting Goods in the United States is seeking a Team Captain – Endzone & Loyalty to lead the athlete experience, coach teammates, and drive engagement in loyalty programs. You will deliver fast, friendly checkout experiences while building athlete relationships that boost retention, and you will oversee front-end operations and team development.

If you are coachable, collaborative, and committed to excellence, this role offers a dynamic store environment focused on service, teamwork,

Qualifications

• Retail or customer-facing experience is required.
• Experience leading teams is preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and coach store teammates to deliver outstanding customer experiences.
• Plan schedules, staffing, and store operations to meet goals.
• Recruit, onboard, and develop direct reports; conduct performance reviews.
• Ensure adherence to safety, loss prevention, and policies.

Skills

Leadership

Customer service

Communication

Team management

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods in the United States is seeking a Team Captain – Endzone & Loyalty to lead the athlete experience, coach teammates, and drive engagement in loyalty programs. You will deliver fast, friendly checkout experiences while building athlete relationships that boost retention, and you will oversee front-end operations and team development.

If you are coachable, collaborative, and committed to excellence, this role offers a dynamic store environment focused on service, teamwork,