Endpoint & Display Troubleshooter (Contract) - Spring TX

TEKsystems; Spring (TX); On-site; USD 45,000 - 51,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

PTO / Vacation or Sick Leave

Job summary

TEKsystems in Spring, TX is seeking a contract-level endpoint hardware technician to troubleshoot enterprise PCs, monitors, docking stations, USB-C/Thunderbolt, graphics drivers, BIOS, firmware, and related hardware issues beyond basic rebooting.

The role emphasizes root cause analysis, issue reproduction with controlled test configurations, hardware validation, and independent problem solving. Onsite work with a comprehensive benefits package is provided for a temporary engagement.

Qualifications

• Experience troubleshooting enterprise PCs, monitors, docking stations, USB-C/Thunderbolt, graphics drivers, BIOS, firmware and related hardware issues.
• Ability to reproduce issues, build test configurations, perform comparisons, and identify root causes.
• Experience testing hardware, drivers, firmware, BIOS and OS changes; document findings and verify fixes.

Responsibilities

• Troubleshoot endpoints, displays and related hardware to resolve issues beyond reboot.
• Perform root cause analysis and reproduce issues with controlled test configurations.
• Validate hardware and software changes, document findings and verify fixes.
• Research unfamiliar problems independently and document findings.

Skills

Endpoint troubleshooting

Root cause analysis

Issue reproduction

Hardware validation

Documentation of findings

Job description

TEKsystems in Spring, TX is seeking a contract-level endpoint hardware technician to troubleshoot enterprise PCs, monitors, docking stations, USB-C/Thunderbolt, graphics drivers, BIOS, firmware, and related hardware issues beyond basic rebooting.

The role emphasizes root cause analysis, issue reproduction with controlled test configurations, hardware validation, and independent problem solving. Onsite work with a comprehensive benefits package is provided for a temporary engagement.