Desktop Support Technician

TEKsystems; Santa Ana (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Pre-tax and Roth post-tax options

Life Insurance

Short/long-term disability

HSA

Transportation benefits

Employee Assistance Program

Time Off (PTO/Vacation/Sick)

Job summary

TEKsystems is seeking an entry-level Desktop Support Technician to handle on-site support for staff at Santa Ana, CA. The role requires 2–5 years of desktop experience, strong Windows expertise, and VIP client interaction. It is a 6-month contract with 100% on-site duties.

The ideal candidate will have an associate degree in a technical field, solid communication skills, and reliable transportation to support building staff and VIPs.

Qualifications

• Associate's degree in a technical field such as computer science, computer engineering or related field.
• 2–5 years of experience in desktop support.
• Knowledge of Windows OS.
• Experience with desktop installation and configuration.
• Experience troubleshooting desktop issues as well as mobile devices.
• VIP support experience is a plus.

Responsibilities

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation.
• Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts.
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services.
• Troubleshoot software issues on employees desktops/laptops.
• Some off hours support may apply.

Skills

Desktop support

Windows OS

Education

Associate's degree in a technical field such as computer science, computer engineering or related field

Job description

Description

POSITION: Desktop Support Technician - Entry level - will take Service Desk calls and be required to be onsite to go and support staff in the buildings.

LOCATION: 100% onsite at the buildings in Santa Anna

PLACEMENT TYPE: 6 month contract no extension

HOURLY PAY RATE: 20-25$/HR

DOES THIS POSITION QUALIFY FOR OVERTIME OR IS THIS A STRAIGHT TIME CONTRACT? qualifies for time and a half

EDUCATION AND EXPERIENCE REQUIREMENT: Associate's degree in a technical field such as computer science, computer engineering or related field required 2 -5 years experience required Knowledge of Windows OS Experience with desktop installation and configuration Experience troubleshooting desktop issues as well as mobile devices

INTERVIEW PROCESS: 1 video zoom video interview with manager - possible second interview.

DAY TO DAY ROLE: Looking for Jr experienced Desktop Technician to support end users in Santa Ana, CA and VIP experience and a plus, great customer service skills must be a clear communicator.

Must have reliable transportation.

Must have experience in OS refresh efforts and professional working experience with Windows 11 is a requirement.

Must have corporate Desktop support experience troubleshooting hardware and software issues. these roles will be 100% Deskside support on site. This is NOT a Service Desk(call center) role.

Looking for a candidate that has corporate Desktop experience; looking for someone that has worked with high level clients and can support in the VIP space.

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
• Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
• Troubleshoot software issues on employees desktops/laptops
• Some off hours support for may apply

• Associate's degree in a technical field such as computer science, computer engineering or related field required
• 3 -5 years experience required
• Knowledge of Windows OS
• Experience with desktop installation and configuration
• Experience troubleshooting desktop issues as well as mobile devices

Skills

Desktop, Windows

Top Skills Details

Desktop,Windows

Additional Skills & Qualifications

Must have reliable transportation.

Must have experience in OS refresh efforts and professional working experience with Windows 11 is a requirement.

Must have corporate Desktop support experience troubleshooting hardware and software issues. these roles will be 100% Deskside support on site.

This is NOT a Service Desk(call center) role.

Looking for a candidate that has corporate Desktop experience; looking for someone that has worked with high level clients and can support in the VIP space.

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
• Setup new users, including desktop configuration, email accounts, ldap accounts, VPN accounts
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
• Troubleshoot software issues on employees desktops/laptops
• Some off hours support for may apply

• Associate's degree in a technical field such as computer science, computer engineering or related field required
• 3 -5 years experience required
• Knowledge of Windows OS
• Experience with desktop installation and configuration
• Experience troubleshooting desktop issues as well as mobile devices

Experience Level

Intermediate Level

Job Type & Location

This is a Contract position based out of Santa Ana, CA.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract position based out of Santa Ana, CA.

Application Deadline

This position is anticipated to close on Nov 6, 2026.

Workplace Type

This is a fully onsite position in Santa Ana,CA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.