Endoscopy Front Desk & Care Coordinator

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 30,000 - 52,000; Full time

Job summary

Johns Hopkins Medicine seeks a Clinical Customer Service Coordinator to facilitate information exchange between patients, families, and the healthcare team. The role includes supervising front desk operations, coordinating clerical tasks, and contributing to project implementation on the unit.

Requirements include an Associate's degree, 2–3 years of related experience, and strong medical terminology knowledge along with advanced computer skills, including Word, PowerPoint, and spreadsheets.

Qualifications

• Associate's degree required.
• Proficiency in medical terminology.
• 2–3 years of related experience.
• Advanced computer skills including word processing, PowerPoint, and spreadsheets.

Responsibilities

• Facilitate information exchange between patients, families, healthcare teams, other departments, vendors, or outside agencies.
• Oversee front desk and administrative duties.
• Supervise day-to-day clerical staff and performance management.
• Coordinate, plan, develop, and implement assigned projects.

Skills

Customer service

Data management

Time management

Office management

PC proficiency

Education

Associate's degree

Job description

Johns Hopkins Medicine seeks a Clinical Customer Service Coordinator to facilitate information exchange between patients, families, and the healthcare team. The role includes supervising front desk operations, coordinating clerical tasks, and contributing to project implementation on the unit.

Requirements include an Associate's degree, 2–3 years of related experience, and strong medical terminology knowledge along with advanced computer skills, including Word, PowerPoint, and spreadsheets.