Endoscopy Unit — Clinical Front Desk Coordinator

Johns Hopkins Hospital; Washington (District of Columbia); On-site; USD 30,000 - 52,000; Full time

Job summary

Johns Hopkins Hospital seeks a Clinical Customer Service Coordinator to streamline information flow between patients, families, and the healthcare team. You will manage front desk operations and support administrative needs across the unit.

The role requires strong medical terminology knowledge, 2–3 years of related experience, and proficiency with Word, PowerPoint, and Excel. Association with Hospital operations is essential for success.

Qualifications

• Associate's degree required.
• Proficiency in medical terminology.
• Strong understanding of office procedures and with 2-3 years of related experience.
• Advanced computer skills: Word, PowerPoint, Excel.

Responsibilities

• Facilitate information exchange between patients, families, healthcare team, and external parties.
• Oversee front desk and administrative duties to support unit operations.
• Supervise clerical staff and address day-to-day workflow within established guidelines.

Skills

Customer service

Data management

Time management

Office management

Education

Associate's degree

Medical terminology proficiency

Tools

PC applications

Microsoft Word

PowerPoint

Excel

Job description

Johns Hopkins Hospital seeks a Clinical Customer Service Coordinator to streamline information flow between patients, families, and the healthcare team. You will manage front desk operations and support administrative needs across the unit.

The role requires strong medical terminology knowledge, 2–3 years of related experience, and proficiency with Word, PowerPoint, and Excel. Association with Hospital operations is essential for success.