Endoscopy Front Desk & Billing Specialist

Anna Jaques Hospital; Woburn, Northern (MA, KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Beth Israel Lahey Health's Winchester Hospital Endoscopy Center is seeking a Front Desk Administrative Secretary to support scheduling and billing for patients. The role requires strong customer service, multi-tasking, and teamwork to create a positive patient experience.

The position is full-time with day shift, located in Woburn/MA region. Responsibilities include phone handling, registrations, co-pay collection, and appointment confirmation calls, contributing to accurate billing and smooth

Qualifications

• High School Degree or GED (required).
• A minimum of 1 year of experience in a high volume customer service related position.
• ECW and Outlook experience helpful but not required.
• Minimum of 3 years secretarial experience preferred.

Responsibilities

• Handle phone interactions and patient registrations.
• Schedule patient appointments and manage appointment confirmations.
• Process billing of patient charges and collect co-pays.
• Provide general clerical support to the Endoscopy Center and maintain patient flow.

Skills

Customer service

Multitasking

Teamwork

Education

High School Diploma or GED

Tools

ECW

Outlook

Job description

Beth Israel Lahey Health's Winchester Hospital Endoscopy Center is seeking a Front Desk Administrative Secretary to support scheduling and billing for patients. The role requires strong customer service, multi-tasking, and teamwork to create a positive patient experience.

The position is full-time with day shift, located in Woburn/MA region. Responsibilities include phone handling, registrations, co-pay collection, and appointment confirmation calls, contributing to accurate billing and smooth