Endocrinology Patient Services Specialist - Front Desk

Northwest Primary & Specialty Care; Tucson (AZ); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

PTO

Job summary

Northwest Primary & Specialty Care in Tucson, AZ, seeks a Patient Services Representative for the Endocrinology Clinic on La Cholla. You will handle front desk duties, patient check-in/out, scheduling, and insurance verification to ensure a smooth patient experience.

This full-time role requires 0–1 years in healthcare, strong communication, HIPAA knowledge, and proficiency with EMR and MS Office. Benefits include medical/dental/vision, PTO, and 401(k) with company match.

Qualifications

• 0–1 year of experience in a clinic/medical office or similar setting
• Associate degree preferred in healthcare administration, business, or related field
• Proficiency with EMR systems and Microsoft Office Suite
• Strong communication and interpersonal skills; patient-centered approach
• Knowledge of HIPAA regulations and patient confidentiality

Responsibilities

• Register patients in the EMR and verify demographics/insurance
• Check-in/out patients and collect copays and payments
• Schedule, confirm, and manage appointments; document changes
• Verify insurance eligibility and scan insurance cards at visits
• Assist with charge entry and billing following provider coding
• Respond to patient inquiries in a timely, professional manner
• Maintain waiting areas and report safety or maintenance concerns
• Provide general administrative support to clinic staff and providers

Skills

EMR proficiency

Microsoft Office

Communication skills

Customer service

Multitasking

HIPAA knowledge

Cash handling

Education

Associate degree preferred

Tools

EMR software

Billing software

Job description

Northwest Primary & Specialty Care in Tucson, AZ, seeks a Patient Services Representative for the Endocrinology Clinic on La Cholla. You will handle front desk duties, patient check-in/out, scheduling, and insurance verification to ensure a smooth patient experience.

This full-time role requires 0–1 years in healthcare, strong communication, HIPAA knowledge, and proficiency with EMR and MS Office. Benefits include medical/dental/vision, PTO, and 401(k) with company match.