Patient Care Unit Secretary & Front Desk Coordinator

Northwest Healthcare; Tucson (AZ); On-site; USD 34,000 - 52,000; Full time

Job summary

Northwest Healthcare in Tucson, AZ is seeking a Unit Secretary to support patient-centered care by handling clerical tasks, acting as unit receptionist, and aiding the patient care team in a clean, safe environment.

The role requires strong medical terminology knowledge, data entry into EMR, scheduling, chart maintenance, HIPAA compliance, and excellent communication. Prior appointment coordination and familiarity with HIPAA preferred.

Qualifications

• Completion of a Unit Secretary or Medical Terminology course preferred.
• 0-2 years receptionist or secretarial training required.
• Proficiency with EMR and Microsoft Office.

Responsibilities

• Enter orders accurately into the system and monitor shortages.
• Answer phones, manage patient records, schedule appointments, and document in EMR.
• Maintain patient charts and retrieve labs, reports promptly.
• Follow consult procedures; notify physicians; assist with labs and lists.
• Prioritize urgent needs and handle STAT requests.
• Greet patients, coordinate admissions, discharges, and transfers, and address requests.
• Perform other duties as assigned.
• Maintain regular attendance and comply with policies.

Skills

Medical terminology

Microsoft Office

HIPAA compliance

Communication skills

Data entry

Education

Unit Secretary course

Medical Terminology course

Tools

EMR system

Microsoft Office Suite

Job description

Northwest Healthcare in Tucson, AZ is seeking a Unit Secretary to support patient-centered care by handling clerical tasks, acting as unit receptionist, and aiding the patient care team in a clean, safe environment.

The role requires strong medical terminology knowledge, data entry into EMR, scheduling, chart maintenance, HIPAA compliance, and excellent communication. Prior appointment coordination and familiarity with HIPAA preferred.