Endocrinology Clinic Front Desk Specialist, Day Shift

MercyOne Medical Group; Moline (IL); In loco; USD 21.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Full benefits package

Descrizione del lavoro

MercyOne Medical Group seeks a Clinic Receptionist to greet patients and visitors, manage front desk operations, and support efficient patient flow at the Moline clinic. You will check in patients, schedule appointments, answer calls, and collect payments as needed.

The role requires a high school diploma or equivalent, strong interpersonal skills, and the ability to handle patient information with confidentiality.

Competenze

• High school diploma or equivalent.
• Excellent communication and confidentiality.
• Ability to use EMR and scheduling software.
• Basic math for copays and deductibles.

Mansioni

• Greet patients and visitors and manage front desk.
• Check-in patients and complete admitting steps.
• Answer and direct phone calls.
• Schedule appointments per office guidelines.
• Obtain patient and insurance information and collect copays.
• Scan and file patient documents into the EMR.

Conoscenze

Interpersonal skills

Customer service focus

Phone etiquette

Formazione

High school diploma or equivalent

Descrizione del lavoro

MercyOne Medical Group seeks a Clinic Receptionist to greet patients and visitors, manage front desk operations, and support efficient patient flow at the Moline clinic. You will check in patients, schedule appointments, answer calls, and collect payments as needed.

The role requires a high school diploma or equivalent, strong interpersonal skills, and the ability to handle patient information with confidentiality.