End-User Training & Adoption Lead

ASM Research, An Accenture Federal Services Company; Columbia (SC); On-site; USD 68,000 - 104,000; Full time

Job summary

ASM Research, An Accenture Federal Services Company, is seeking an End User Training Lead to oversee the training portfolio ensuring mission‑critical systems are used effectively. You will lead needs assessments, align learning objectives with business goals, and prioritize programs that support tool adoption in a federal IT environment.

You will direct the design and delivery of blended learning solutions, mentor trainers, and manage travel/logistics while driving change management for new

Qualifications

• Experience designing, executing, evaluating training programs for technical applications.
• Ability to lead and mentor a team of trainers.
• Current secret security clearance (active within past 24 months).

Responsibilities

• Govern the overall training strategy for mission‑critical systems and needs assessment.
• Design blended training programs—classroom, virtual, and e‑learning for adoption.
• Mentor a team of trainers; conduct train‑the‑trainer activities and calibration.
• Create and maintain training materials including curricula and job aids.
• Implement evaluation methods to measure training effectiveness and improvements.
• Coordinate with leaders and experts to plan deployments and conferences.
• Oversee travel planning and training logistics and budgets.

Skills

Training leadership

Needs assessment

Curriculum development

Adult learning

Mentoring

Communication

Travel coordination

Security clearance

Education

Bachelor’s degree

DoD Instructor Certification

CPTD or ATD

Tools

Webinar platforms

E‑learning tools

Collaboration technologies

Adobe products

Office software

Job description

ASM Research, An Accenture Federal Services Company, is seeking an End User Training Lead to oversee the training portfolio ensuring mission‑critical systems are used effectively. You will lead needs assessments, align learning objectives with business goals, and prioritize programs that support tool adoption in a federal IT environment.

You will direct the design and delivery of blended learning solutions, mentor trainers, and manage travel/logistics while driving change management for new