End-User Tech Support Pro

Stewart Title; Brentwood (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health and wellness insurance options

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart Title in Brentwood, Tennessee is seeking a Technical Support Specialist to provide reliable support for hardware, software, and systems. This role involves troubleshooting issues, assisting in IT service management, and developing training materials.

The ideal candidate will have a high school diploma (Bachelor's preferred) and at least 2 years of experience in a related field. Stewart Title offers a competitive benefits package including health insurance, 401(k), and paid time off.

Qualifications

• 2+ years of related work experience required.
• Experience in troubleshooting complex technical issues.
• Strong documentation skills and ability to create user guides.

Responsibilities

• Resolve complex end-user issues including software installations.
• Assist in IT service management activities.
• Develop and update technical documentation and user guides.
• Install, configure, and maintain desktops and software.
• Provide timely technical support to enhance productivity.

Skills

Technical support

Troubleshooting

User training

Documentation

Education

High school diploma

Bachelor’s degree

Job description

Stewart Title in Brentwood, Tennessee is seeking a Technical Support Specialist to provide reliable support for hardware, software, and systems. This role involves troubleshooting issues, assisting in IT service management, and developing training materials.

The ideal candidate will have a high school diploma (Bachelor's preferred) and at least 2 years of experience in a related field. Stewart Title offers a competitive benefits package including health insurance, 401(k), and paid time off.