End-User IT Support Specialist - Remote & Onsite

Marmon Holdings, Inc.; Brooklyn Park (MN); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Generous paid time off

401(k) with company match

Job summary

A global industrial organization is seeking an End User Support Technician in Brooklyn Park, Minnesota. In this role, you will provide vital IT support for users, troubleshoot technical issues, and participate in IT project execution. The ideal candidate has an Associate degree in Information Systems and excellent customer service skills. Benefits include health insurance, generous paid time off, and a 401(k) plan.

Qualifications

• Respond to IT help tickets in a timely manner.
• Demonstrated skill in troubleshooting technical issues.
• Experience in a manufacturing environment is a plus.

Responsibilities

• Provide first-line IT support for both local and remote users.
• Manage the day-to-day operations of O365.
• Strive to provide exceptional customer service.

Skills

Troubleshooting IT issues

Technical support

Customer service orientation

Collaboration skills

Education

Associate degree in Information Systems

Tools

Microsoft Office 365

Active Directory

ITIL

Job description

A global industrial organization is seeking an End User Support Technician in Brooklyn Park, Minnesota. In this role, you will provide vital IT support for users, troubleshoot technical issues, and participate in IT project execution. The ideal candidate has an Associate degree in Information Systems and excellent customer service skills. Benefits include health insurance, generous paid time off, and a 401(k) plan.