Onsite Deskside IT Technician – Desktop Support

Quantum Strides LLC; Minneapolis (MN); On-site; USD 50,000 - 70,000; Full time

Job summary

A technology services company in Minneapolis seeks a Deskside Services Technician to provide technical support for desktop computers and applications. The role involves troubleshooting unique technical issues, installing and configuring systems, and collaborating with IT teams. The ideal candidate has a Bachelor's degree in IT, experience in technical support, and strong problem-solving skills. This is a full-time, onsite position.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Experience in desktop support, IT helpdesk, or related technical support roles.
• Strong troubleshooting skills with hardware, software, and operating systems.

Responsibilities

• Provide technical support for desktop computers, software applications, and peripherals.
• Install, configure, and test computer systems and related equipment.
• Document issues and solutions for future reference.

Skills

Troubleshooting skills

Customer service skills

Ability to work independently

Knowledge of Windows

Knowledge of macOS

Education

Bachelor's degree in Information Technology

Tools

Remote support tools

Job description

A technology services company in Minneapolis seeks a Deskside Services Technician to provide technical support for desktop computers and applications. The role involves troubleshooting unique technical issues, installing and configuring systems, and collaborating with IT teams. The ideal candidate has a Bachelor's degree in IT, experience in technical support, and strong problem-solving skills. This is a full-time, onsite position.