End-User IT Support Specialist
U.S. Department of Veterans Affairs
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Job summary
The U.S. Department of Veterans Affairs seeks an IT Specialist in the Midwest - End User Operations, Office of Information and Technology.
The role combines phone support, desk-side technical assistance, and bench-top diagnostics to resolve software and hardware issues in accordance with established policies. You will diagnose problems, guide users, and ensure rapid restoration of services for VA staff in a fast-paced environment.
Job description
The U.S. Department of Veterans Affairs seeks an IT Specialist in the Midwest - End User Operations, Office of Information and Technology.
The role combines phone support, desk-side technical assistance, and bench-top diagnostics to resolve software and hardware issues in accordance with established policies. You will diagnose problems, guide users, and ensure rapid restoration of services for VA staff in a fast-paced environment.
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