End User IT Field Technician (Windows & Mobile)

E Logic; Woonsocket (RI); On-site; USD 45,000 - 60,000; Full time

Job summary

E Logic is seeking a Help Desk / Field Support Technician in Woonsocket, RI to ensure endpoint availability and compliance. This role handles emergency responses and requires solid technical knowledge in Windows systems and mobile device support.

Candidates should have 2-4 years of relevant experience. Key responsibilities include configuring and troubleshooting Windows devices, installing software, and maintaining mobile endpoints. Certifications like CompTIA A+ are preferred. Located in Woonsocket, RI, offers a dynamic work environment.

Qualifications

• 2-4 years of technical experience in endpoint support or field technician role.
• Deep familiarity with Windows environments and mobile OS configurations.

Responsibilities

• Provision, deploy, and troubleshoot Windows desktop workstations and laptops.
• Install, update, and resolve issues for Microsoft 365 applications.
• Support and secure corporate Android and Apple mobile devices.

Skills

Technical support for Windows 10/11

Mobile device management (iOS/Android)

Troubleshooting and diagnostics

Tools

Microsoft 365

Splashtop

Job description

E Logic is seeking a Help Desk / Field Support Technician in Woonsocket, RI to ensure endpoint availability and compliance. This role handles emergency responses and requires solid technical knowledge in Windows systems and mobile device support.

Candidates should have 2-4 years of relevant experience. Key responsibilities include configuring and troubleshooting Windows devices, installing software, and maintaining mobile endpoints. Certifications like CompTIA A+ are preferred. Located in Woonsocket, RI, offers a dynamic work environment.