End-User Hardware Technician (Dell, iPhone & Scanners)

HTC Global Services; Louisville (KY); Presencial; USD 38.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, Vision

401(k) matching

Paid Time Off

Wellness programs

Descripción de la vacante

HTC Global Services is seeking a Hardware Support Technician to assist end users with hardware issues across devices including Dell laptops, iPhones, Zebra scanners and printers. The role involves diagnosing and resolving hardware problems on-site at plant locations and providing timely end-user support.

You will work with a team to ensure equipment uptime and rapid issue resolution. Ideal candidates will handle plant-specific hardware/software issues and collaborate with IT teams to maintain

Responsabilidades

• Hardware support for end-user devices
• Resolve issues with Dell laptops, iPhones, Zebra scanners, printers
• Plant-specific hardware and software issue resolution

Descripción del empleo

HTC Global Services is seeking a Hardware Support Technician to assist end users with hardware issues across devices including Dell laptops, iPhones, Zebra scanners and printers. The role involves diagnosing and resolving hardware problems on-site at plant locations and providing timely end-user support.

You will work with a team to ensure equipment uptime and rapid issue resolution. Ideal candidates will handle plant-specific hardware/software issues and collaborate with IT teams to maintain