End User Device & AV Technician — Travel Up to 25%

MANTECH; San Antonio (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

MANTECH seeks a motivated End User Device Technician to join our team in San Antonio, TX. You will provide hands-on support for VOIP phones, teleconferencing, AV systems, printers, and desktops, ensuring devices are properly installed and maintained.

You will participate in equipment surveys, inventories, and logistics, support modernization projects, and meet SLA requirements while traveling to support other locations as needed, up to 25% of the time.

Qualifications

• 1+ years of hands-on IT hardware support experience required.
• IAT Level II baseline certification (e.g., Security+) required.
• Experience or willingness to learn installation/troubleshooting of end user devices.

Responsibilities

• Provides installation/troubleshooting support to VOIP phones, teleconferencing equipment, AV systems, printers, desktops, and other hardware.
• Supports refresh, modernization, projects, and service task orders as required.
• Performs equipment classifications and sanitization per process.
• Conducts equipment surveys, inventories, and database updates; assists with logistics.
• Meets SLAs and travels up to 25% to support other locations.

Skills

IT hardware support

Travel readiness

Education

IAT Level II baseline (Security+)

Tools

ServiceNow

Job description

MANTECH seeks a motivated End User Device Technician to join our team in San Antonio, TX. You will provide hands-on support for VOIP phones, teleconferencing, AV systems, printers, and desktops, ensuring devices are properly installed and maintained.

You will participate in equipment surveys, inventories, and logistics, support modernization projects, and meet SLA requirements while traveling to support other locations as needed, up to 25% of the time.