End-User Desktop Support Analyst - Contract

ALTEN; Madison (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading IT solutions provider is seeking a Workstation Analyst I to implement and maintain client computing technologies. The role involves providing technical support for PC users and resolving various technical issues. Candidates should have an Associate Degree in information technology and two years of experience in PC support in a networked environment. This contract position, based in Cedar Rapids, IA, includes opportunities for extension and participation in IT projects.

Qualifications

• 2 years of experience in PC support in a networked environment.
• Experience with standard application packages and general PC troubleshooting.
• In-depth knowledge of network components and protocols.

Responsibilities

• Implement and maintain client computing operations of moderate complexity.
• Provide reliable client computing services and technical guidance.
• Resolve technical issues escalated through Help Desk.

Skills

Effective interpersonal skills

Logical reasoning

Knowledge of network operating systems

Education

Associate Degree in information technology or related area

Tools

Microsoft Windows

Imaging software

Job description

A leading IT solutions provider is seeking a Workstation Analyst I to implement and maintain client computing technologies. The role involves providing technical support for PC users and resolving various technical issues. Candidates should have an Associate Degree in information technology and two years of experience in PC support in a networked environment. This contract position, based in Cedar Rapids, IA, includes opportunities for extension and participation in IT projects.