End-to-End Logistics & Customer Experience Specialist

Ravago Manufacturing Americas; Hamilton Township (NJ); On-site; USD 55,000 - 75,000; Full time

Job summary

Ravago Manufacturing Americas is seeking a logistics and customer service professional in Hamilton, NJ. This role involves managing the logistics process, negotiating with suppliers, and ensuring timely delivery of orders.

The ideal candidate will have at least 5 years of experience in a similar role, preferably within the chemical industry. The position requires strong communication skills and the ability to handle fast-paced environments.

A high school diploma is required, while a bachelor's degree is preferred.

Qualifications

• Minimum 5 years of relevant work experience in logistics or commercial roles.
• Experience in the chemical industry is preferred.
• Proficiency in English is required.

Responsibilities

• Manage customer service and logistics processes from order placement to delivery.
• Negotiate with 3rd party suppliers for transportation.
• Organize customs documentation for import/export.
• Monitor delivery times and maintain inventory control.
• Communicate regularly with customers and suppliers.

Skills

Excellent written and oral communication skills

Customer relationship management

Ability to handle fast-paced situations

Exceptional customer service skills

Self-motivated and organized

Problem-solving skills

Education

High School diploma

Bachelor's degree in relevant field

Tools

SOP Software

Microsoft Outlook

Microsoft Excel

Microsoft Teams

Microsoft SharePoint

Microsoft PowerPoint

Job description

Ravago Manufacturing Americas is seeking a logistics and customer service professional in Hamilton, NJ. This role involves managing the logistics process, negotiating with suppliers, and ensuring timely delivery of orders.

The ideal candidate will have at least 5 years of experience in a similar role, preferably within the chemical industry. The position requires strong communication skills and the ability to handle fast-paced environments.

A high school diploma is required, while a bachelor's degree is preferred.