Sales Order & Logistics Liaison

Ravago Manufacturing Americas; Wilton (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Ravago Manufacturing Americas is seeking a Customer Service/Order Coordination professional to facilitate the end-to-end order process, including entry, shipping, and billing, and to support internal teams and customers. The role requires strong communication, attentiveness to detail, and ability to work in a fast-paced environment.

You will back up team members, serve as the main contact between Sales, Inventory Coordination, and Product Coordination, and collaborate with sales managers and

Qualifications

• HS Diploma or equivalent required.
• College degree preferred.

Responsibilities

• Order Entry – enter orders into BLUE via Mobile App or manual order entry.
• File and create paperwork (BOL, COA, PO) via Document Management System.
• Coordinate with Product/Inven Coordination for material sourcing.
• Monitor customer credit to avoid shipments on credit hold.
• Arrange shipment of orders via OTM and resolve transportation issues.
• Obtain freight rates from carriers and logistics partners.
• Bill orders within 48 hours and invoice customers on time.
• Track shipments and report delays to sellers and customers.
• Maintain customer reports and data as required.
• Assist with Customer Account maintenance and new accounts setup.

Skills

Communication skills

Teamwork

Analytical thinking

Problem solving

Education

HS Diploma or equivalent

College degree preferred

Tools

Ravago Tools

Microsoft Office

Job description

Ravago Manufacturing Americas is seeking a Customer Service/Order Coordination professional to facilitate the end-to-end order process, including entry, shipping, and billing, and to support internal teams and customers. The role requires strong communication, attentiveness to detail, and ability to work in a fast-paced environment.

You will back up team members, serve as the main contact between Sales, Inventory Coordination, and Product Coordination, and collaborate with sales managers and