End-to-End Car Buyer Advocate

CarMax Business Services; Warner Robins (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Career growth and training opportunities

Inclusive workplace culture

Recognition as one of FORTUNE 100 Best Companies to Work For

Job summary

CarMax Business Services is looking for a Customer Specialist in Warner Robins, Georgia. In this role, you will provide exceptional service to customers during their buying and selling journey. You'll guide them through every step, conduct vehicle assessments, and handle various administrative duties. A high school diploma and prior sales or customer service experience are preferred. Join a team recognized for its commitment to training and diversity in a fast-paced and dynamic retail environment.

Qualifications

• Sales and customer service experience, preferably in retail.
• Valid Driver’s License required.
• Ability to lift objects that weigh up to 25 lbs.

Responsibilities

• Provide exceptional customer service throughout the buying process.
• Conduct vehicle condition assessments for appraisals.
• Perform administrative duties related to sales transactions.
• Create service appointments and review billing documentation.

Skills

Exceptional communication skills

Teamwork

Attention to detail

Customer relations

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Warner Robins, Georgia. In this role, you will provide exceptional service to customers during their buying and selling journey. You'll guide them through every step, conduct vehicle assessments, and handle various administrative duties. A high school diploma and prior sales or customer service experience are preferred. Join a team recognized for its commitment to training and diversity in a fast-paced and dynamic retail environment.