Customer Experience Specialist: Guiding Car Buyers

CarMax Business Services; Athens (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

CarMax Business Services is looking for a Customer Specialist in Athens, Georgia. You will provide exceptional guidance to customers throughout their buying journey, ensuring satisfaction by conducting vehicle assessments and performing various administrative tasks. The ideal candidate will possess strong communication skills, teamwork abilities, and a commitment to customer service. Sales experience is preferred. This is a fast-paced role that offers opportunities for career advancement within the organization.

Qualifications

• Exceptional communication skills required for guiding customers.
• Sales and customer service experience preferred.
• Ability to lift objects that weigh up to 25 lbs.

Responsibilities

• Provide exceptional customer service throughout the car purchase process.
• Conduct vehicle assessments for customer appraisals.
• Perform administrative duties related to vehicle transactions.

Skills

Exceptional communication skills

Relationship building

Attention to detail

Teamwork

Education

High School Diploma or equivalent

Sales and customer service experience

Tools

Microsoft Office Suite

Job description

CarMax Business Services is looking for a Customer Specialist in Athens, Georgia. You will provide exceptional guidance to customers throughout their buying journey, ensuring satisfaction by conducting vehicle assessments and performing various administrative tasks. The ideal candidate will possess strong communication skills, teamwork abilities, and a commitment to customer service. Sales experience is preferred. This is a fast-paced role that offers opportunities for career advancement within the organization.